Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Senior SAP Customer Support Engineer - Incident Management & Knowledge Development

Salary undisclosed

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Who We Are

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to the Customers.

Job Description

Job Title : Senior SAP Customer Support Engineer – Incident Management & Knowledge Development

Job Type : C2C

Experience : 9 to 12 years

Location : Arkansas City, AR

Required Skills & Experience
  • Prior experience in SAP support or related roles.
  • Knowledge of Knowledge Management practices, such as WIKI content and Knowledge Base article creation.
  • Experience in providing real-time chat support or 24x7 customer service.
  • Willingness to participate in weekend and 24x7 on-call support when required.
  • Excellent diagnostic and technical analysis skills.
  • Ability to assess, plan, and troubleshoot while effectively gathering information about customer issues.
  • Solid understanding of Internet technologies and general business terms and processes.
  • Familiarity with SAP systems, customized entries, and hardware parameters.
  • Exceptional English communication skills, both written and verbal.
  • Equivalent professional experience will also be considered.
  • Ownership: Take ownership of decisions and drive them to completion.
  • Accountability: Be accountable for your actions and outcomes.
  • Responsibility: Take responsibility for the end results and ensure positive outcomes.

Responsibilities
  • Resolve known errors by utilizing SAP Notes, Knowledge Base articles, and documentation derived from solved customer incidents.
  • Verify customized entries or hardware parameters to resolve issues.
  • Perform root cause analysis to diagnose and provide solutions.
  • Achieve a high level of customer satisfaction by addressing customer issues effectively.
  • Attend e-Learning Lessons, Remote Learning Sessions, Classroom Training, and Coaching sessions to continuously enhance your knowledge.
  • Share and document solutions through the creation of WIKI entries and Knowledge Base articles.
  • Participate in weekend support and 24x7 support activities when needed.
  • Report any software errors or product bugs to development teams.
  • Engage in Knowledge Management by contributing to WIKI content and Knowledge Base articles.
  • Take part in organizational projects that aim to improve efficiency and customer satisfaction.
  • Be involved in real-time support (chat) in cooperation with experienced support engineers to resolve issues more efficiently.

Qualification
  • University degree or College diploma in Computer Science, Business and Technology, or related fields.