Data Center Analyst - IT Operations - onsite

Reynoldsburg, Ohio

Contract

Posted 10/14/2024

Job Description

Onsite contract role in Columbus, Ohio

Our client is seeking a Data Center Analyst - IT Operations whose initiative is to b ecome proficient with data center operations including room layouts, MDF's/IDF's, UPS & Non-UPS power, ability to identify all breakers on each substation, batteries, AC units and generators, fire and pre-action systems, VESDA advanced smoke detection system, Site Scan/Alber, and vendor Interactions.

Responsibilities:

• Pro-active walkthroughs, including routine physical inspection of rooms and generators
• Accountable for daily datacenter health checks
• Learn how to proper handling of infrastructure issues as they arise, in coordination with infrastructure teams and vendors as appropriate
• Completion of a walk thru of infrastructure rooms showing knowledge and proficiency.
• Datacenter maintenance and issue resolution activities are handled quickly, efficiently, and proactively where possible, avoiding self-inflicted issues due to failure to maintain/react.
• Maintain Daily Batch Scheduling
• Be able to use control-M to maintain and complete the daily and nightly batch stream.
• Coordinate exceptions and critical activities outside of normal processes.
• Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.
• Maintain datacenter physical security and policies.
• Coordinate the execution of the Rapid Response process
• Coordinate exceptions and critical activities outside of normal processes.
• Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.
• Zero datacenter physical security or policy breaches.
• Help with the execution of RR calls, documentation of RR information.
• Provide holistic status of operational performance at any time doing their shift.
• Demonstrate knowledge and understanding of all available monitoring.
• Successful knowledge and reporting of all Sev-1 events and Disruption and Recap report activities for leadership.
• Improve accuracy and quality of information provided on the 8:30 call.
• Participate in the Daily Briefing call and post-call discussions.
• Demonstrate understanding of the issues discussed on the Daily Briefing call by being able to provide the impact to the business, stores, etc.
• Clearly and accurately document information for the Daily Briefing call before the start of the next shift.
• Communication: Email, Daily Briefing Conference Call execution & process, TEAMS, SharePoint

Additional Details:

• Top 3 to 5 skills: PC, Control-M, people skills, multi-tasking)
• Diligent, Self-Motivated, Energetic, Resilient

Job ID:

1007409

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