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CPS Resident Contract Dir II

  • Full Time, onsite
  • Texas Health and Human Services
  • Austin, United States of America
Salary undisclosed

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Job Description

CPS Resident Contract Dir II of Heightened Monitoring

This position reports to the Director of Heightened Monitoring. Performs highly complex consultative services and technical assistance work. Work involves planning, developing, and implementing a major agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. Assigns and supervises the work of professional and technical staff. Consults with staff to ensure timely, professional and efficient services are provided. Responsible for managing a variety of work functions with minimal written guidelines. This position interacts routinely with the community, contractor stakeholders, PCS staff and CPS staff. Works under general direction with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions

Oversees the day-to-day management of the HM Division Managers and HM Contract staff. Provides oversight and direction to the Residential Child Care Contract HM division. Manages and develops staff through review of performance data, consultation, training and performance appraisal. Responsible for hiring and selection, assigning work, completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave.

Reviews and evaluates information on services delivery systems, methods, outputs, and activities. Identifies gaps in resources and recommends improvements. Provides guidance to staff in the development and integration of new methods and procedures.

Participates in program planning, development, and implementation. Participates in development of statewide policy, procedures, and tasks. Prepares recommendations and justification for changes in policy, procedures, rules, regulations and/or program guidelines. Reviews and analyzes financial and programmatic operations and problems, and facilitates implementation of procedural and policy changes. Develops regional policy and procedure.

Works in collaboration with other HM Directors and their teams to implement and oversee HM processes. Works collaboratively with internal and external stakeholders

Knowledge Skills Abilities

Knowledge of Residential Child Care Contract and Heightened Monitoring Practices.

  • Knowledge of RCC contract, policies and procedures.
  • Knowledge of DFPS residential child care contract requirements.
  • Knowledge of SSCC protocols.
  • Knowledge of Residential Child Care Licensing (RCCL) Minimum Standards for General Residential Operations (GROs) and Child Placing Agencies (CPAs) and RCCL monitoring practices.
  • Demonstrates the ability to lead a team of staff to ensure quality assessments of child safety in residential child care facilities.
  • Knowledge of program planning and implementation.
  • Knowledge of agency policies, procedures and regulations.
  • Skill in establishing and maintaining effective working relationships.
  • Skill in effective verbal and written communication
  • Ability to gather, assemble, correlate, and analyze facts
  • Ability to implement and manage complex projects
  • Ability to manage staff that are located in various parts of the state.
  • Ability to prepare clear and concise reports.
  • Ability to represent the agency effectively with key stakeholders.
  • Ability to work independently with minimal supervision, develop staff and oversee the work of others

Registration Or Licensure Requirements

CTCM required between 12-18 months of hire.

Initial Selection Criteria

Graduation from an accredited four-yar college or university and at lease 5 years full-time consultative, supervisory, managerial, professional, executive work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience.

Additional Information

MOS Code:

There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.

As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.