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Remote Scheduling Coordinator

Salary undisclosed

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Employer Industry: Healthcare Services

Why Consider This Job Opportunity

  • Opportunity for career advancement and growth within the organization
  • Work remotely with scheduling flexibility
  • Supportive and collaborative work environment
  • Engaging role that involves helping patients access important healthcare services
  • Requires strong communication skills and offers a chance to interact with various stakeholders

What To Expect (Job Responsibilities)

  • Provide excellent customer service to patients and physician offices for scheduling diagnostic sleep testing
  • Conduct heavy phone work, including inbound and outbound calls, and schedule a minimum of 20 patients per day
  • Obtain patient history and clinical data prior to appointments and educate patients on the testing process
  • Verify insurance online before scheduling to ensure compliant billing
  • Communicate with the clinical team and other stakeholders to resolve issues and ensure service availability

What Is Required (Qualifications)

  • Minimum of 1 year of customer service experience
  • High School Diploma or GED
  • Strong multitasking skills and ability to manage inbound calls
  • Exceptional telephone communication skills and a professional demeanor
  • Must be available to work 1 weekend day and 1 evening shift per month

How To Stand Out (Preferred Qualifications)

  • Experience in a medical setting
  • Bilingual (English/Spanish)
  • Associate's or Bachelor's degree
  • Strong computer skills, including proficiency in Microsoft Office and quick learning of new software
  • High level of organization and accuracy

#HealthcareServices #RemoteWork #CustomerService #CareerOpportunity #SleepTesting

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