Epicareer Might not Working Properly
Learn More

Business Analyst

Salary undisclosed

Apply on


Original
Simplified

Business Analyst

Boston, MA

DETAILED STATEMENT OF JOB DUTIES AND RESPONSIBILITIES:

· Stay current on stakeholder needs and the program vision

· Serve as the custodian of program objectives and business requirements and assist in their realization

· Produce a variety of high-quality documents within stipulated timelines that are complete, universally acceptable, and effectively communicate objectives.

· Participate in and contribute to JRM/JAD workshops with business SMEs, developers, testers, and Bas to analyze business processes, workflows, business policies, events, triggers, roles, integrated systems, data flows, etc.

· Develop user stories working closely with business SME’s in identifying/eliciting and documenting business requirements

· Publish/Review Business Requirements Documents, Requirements Traceability Matrix (RTM), mapping requirements, and test cases to ensure complete test coverage against in-scope requirements.

· Review test summary reports ensuring adequate testing coverage for key functional areas.

· Support stakeholders during each release/implementation.

· Closely co-ordinate with business stakeholders and track the deliverable submission, review and approval for supporting the ongoing enhancement release schedule.

· Support program director for tracking the enhancement resources capacity, assignment of weekly tasks, and utilization of the weekly hours.

· Learn the program's requirements management, change management, and defect management tools and track requirements/defect status throughout the project for the functional areas.

· Understand and proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the Program

· Serve as an SME for the program and contribute to and review documents crafted by other teams.

EDUCATION, EXPERIENCE, and QUALIFICATIONS

· Bachelor’s Degree

· 4-5 years of IT applications experience as a Business Analyst

· At least 2 years of experience supporting a benefits management program’s eligibility management processes

· Demonstrated understanding of complex information workflows through a Content Management Solution to publish sensitive information

· Demonstrated ability to analyze and synthesize business requirements

· Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.

· Excellent communication & negotiation skills and experience in supporting technical and non-technical staff

· Strong background in developing trust and confidence in relationships with stakeholders and cross-

· functional teams; experience coordinating and fulfilling requests for internal/external changes

· Demonstrated expertise in information systems, business operations, requirements analysis, and integration/design of solutions.

· The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including flexibility to perform in an ever