EDI Data Analyst- Employee Benefits
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The Data Analyst is a key team member of the National Employee Benefits Technology (EBTech) Department. The department deploys various software tools to our valued customers and their employees for use in health care reform compliance, automated benefits enrollment, and other needs for automation. With oversight, the Data Analyst is responsible for carrying out various aspects of ongoing support processes, including data analysis/audits, testing, and training.
How You Will Contribute:
- Develops knowledge of applicable software tools.
- Learn to audit and upload data for low to moderate complexity new implementations or on an ongoing basis for existing customers.
- Learn to create and configure low to moderate complexity EDI files for new and existing customer websites (using third party software).
- Basic skills to solve and troubleshoot routine issues.
- Basic understanding of testing and quality assurance process and works with senior analyst and others to quality check own data files and other work.
- Ability to follow established SOPs and execute assigned duties
- Provide routine direct daily support to assigned customers and/or customers as directed
- Learn health and benefits products, services and tools in order to appropriately configure and test EDI/data files.
- Commitment to assist with achieving or exceeding internal and external performance standards.
- Participate in customer meetings, as requested.
- Follow department guidelines, policies and procedures; including professional development and continuing education required for valid licensing.
- Determine a course of personal, professional development.
- All other duties as assigned.
Skills and Experience to Be Successful
- Proficient with MS Office Suite
- Experience working with database applications
- Exceptional telephone demeanor
- Strong interpersonal skills, ability to communicate with customers at all levels
- Attention to detail required and the ability to adhere to high standards for customer-facing work product
- Ability to maintain a high level of confidentiality
Preferred
- 1-2 years of experience in an office environment, preferably in the insurance, human resources, or financial sectors
- Associate’s, or Bachelor’s degree in a related field, or equivalent work experience
Pay Range:
- $20-$23
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services;
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
