Contract Membership Specialist - Remote

Contract Membership Specialist (CMS)

• Utilize Model N Revenue Manager to Maintain the Membership Life Cycle of Large Organized Customers (LOC). This includes contract membership activities surrounding new eligibility and continued maintenance such as movement, additions, and deletions.

• Works independently with Revenue Manager platform to create and manage membership affiliations and eligibility status for both direct and indirect customers.

• Processes Master Data requests within SAP iShift according to business rules for Vaccines accounts.

• Resolve membership affiliation and inquiries from account management teams.

• Monitor Revenue Manager platform and boundary systems to confirm data accuracy.

• Responsibility for managing daily business tasks and processes with internal/external key stakeholders.

• Access and process data within reporting tools, including Revenue Manager, MicroStrategy, and boundary systems.

• Communicate and resolve membership discrepancies with internal and external customers; resolve inquires, maintain synchronization and integrity of membership.

• Create, maintain, and support a collaborative environment with external customers and internal business partners.

• Responsible and accountable for data compliance activities within membership and the oversight and execution of applicable processes and business decisions to achieve compliance.

• Ensure accurate and up-to-date membership files are retained according to audit/compliance requirements.

• Support and collaborate with Sanofi Account Management team regarding contracting and membership processes.

• Proactively collaborate with internal teams and external customers to harmonize membership processes, resolve issues, and address business challenges.

• Comply with SOX and Government Pricing P&Ps.

• Support and follow all SOP documentation guidelines, compliance, and auditing processes.

Qualifications:

• Bachelors degree required.

• Model N and SAP iShift experience preferred.

• Experience in Contracting, Membership or Pricing preferred.

• Change and growth mindset with high degree of independence and adaptability to changing environments.

• Critical thinking and problem-solving mindset.

• Strong analytical thinking, Excel, and implementation skills.

• Excellent written/oral communication skills. Ability to communicate effectively and professionally.

• High level of attention to detail and accuracy.

Years of Experience: 1 - 3 Years