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System Administrator

  • Full Time, onsite
  • Information Resource Group
  • United States, United States of America
Salary undisclosed

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Role: System Administrator

Remote

Duration: 1.5 Years

Job Description

Position likely to be extended beyond 12/31/2025.

Required Skills

  • Strong Customer Service Skills.
  • Proficient in writing and speaking the English language and communicate effectively.
  • Ability to work in a Microsoft Teams environment and take part in Teams Video conference meetings.
  • Understanding prioritizing work based on SLA agreements.
  • General understanding on Active Directory Users and Groups- creating users, groups, organizational units, and computer objects.
  • Ability to work 40 hours per week and be accountable.
  • Ability clearly document work performed within our Service Now ticketing platform.
  • Follow procedures and documentation for fulfilling requests.
  • Effectively interpret and communicate highly technical information to non-technical and technical users.

Nice To Have Skills

  • Professional certifications in hardware, operating systems
  • Ability to troubleshoot Telecom call center issues.
  • Provide Network and VPN related troubleshooting.
  • Experience with Palo Alto, Juniper, and Extreme switching.
  • Experience with using PowerShell Scripting.

Apply At

Please send your resume and a cover letter to Susmita Sahu (Susmita at irginc dot net) at [email protected] . You may call Susmita # 573-797-9902.

https://dice.com/recruiter-profile?id=73127242-68b3-45fc-ad32-f062f3579805

To contact me click "View Profile" for the contact number.