IT Help Desk Technician
Salary undisclosed
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Job Description
Job Description
Are you ready to take the next step in your IT career in a company with strong teamwork values, a friendly and welcoming culture, and plenty of room for advancement? Keytel Systems takes pride in providing innovative, top-tier outsourced IT services and creating an efficient, empowered, and friendly working environment.
What You'll Do:
- Work with PC Hardware, operating systems, and networks
- Troubleshoot, diagnose, and resolve typical PC hardware and software issues
- Use backup and recovery software and methodologies and basic firewall functions
- Troubleshoot basic networking hardware and protocols.
- Use CRM and ticketing systems to manage client issues
- Schedule M-F 7AM-4PM
Skills You'll Need:
- Strong interpersonal skills, positive mentality, and ability to change tasks rapidly as a service business, we expect the unexpected to disrupt our plans.
- Confidence and commitment to top-tier customer service in a fast-paced environment.
- Ability to stay organized and follow tasks through to completion with accuracy.
- Willingness and ability to learn new applications and skills.
- 1-3 years of hands on PC support experience.
- Office 365 experience.
- A general knowledge of different hardware platforms, cloud services, and line of business applications.
Compensation:
- $20 - $24/hr, scalable based upon experience
- Retirement plan, PTO, health insurance benefits, and bonus plan
- Tuition reimbursement and professional development assistance
Ready to apply?
- Quick apply with your resume
- Prefered consideration will be given to candidates who get a head start on the application process through our online portal here: https://www.ondemandassessment.com/link/index/JB-KOOV60S2V?u=1047336
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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