Fiduciary Ops Program Manager

Fiduciary Operations Program Manager

The Fiduciary Ops Program Manager is an operational role focused on maximizing the efficiency and capabilities of Comerica Fiduciary Operations. The Fiduciary Ops Program Manager is a strategic and tactical partner who is expected to work with Comerica Trust, Comerica Wealth Management, and other Comerica teams to build and foster relationships, understand, and interpret business needs and help operational teams achieve maximum success. They are responsible for being able to connect day to day work to the larger goals of Fiduciary Operations. The Fiduciary Ops Program Manager is expected to develop a high-level understanding of programs, dig into operational processes, create strategic and tactical plans, and minimal levels of project management.

Financial Review - Develops and maintains processes that increase efficiencies, regulatory compliance, and accuracy in financial reporting. Ensures correct receipt of commissions, revenue and expense accounting, preparation of incentive-based payroll, and revenue allocations to branches and affiliates.

Business Strategy - Identifies and recommends strategies for improving the financial performance of the trust organization. Provides analytical information to executive management that allows for crucial business insight. Leads projects that involve business analysis, strategic planning, and product pricing.

The Fiduciary Ops Program Manager will deliver on organizational goals and shape the work of the team. They are empowered to make connections on critical elements of driving strategy with day-to-day responsibilities that they are engaged and accountable for within Fiduciary Operations and Comerica Trust.

Job Responsibilities:

Strategy Development & Execution

• Provides analytical information to executive management that allows for crucial business insight.
• Leads projects that involve business analysis, strategic planning, and product pricing.
• Supports the creation and monitoring of Fiduciary Operations expenses and budget management.
• Coordinates with senior leadership to analyze information, develop recommendations, and design comprehensive plans to capture growth opportunities.
• Develop concise and effective presentations supporting business strategies and initiatives.

Strategy Development & Execution

• Provides analytical information to executive management that allows for crucial business insight.
• Leads projects that involve business analysis, strategic planning, and product pricing.
• Supports the creation and monitoring of Fiduciary Operations expenses and budget management.
• Coordinates with senior leadership to analyze information, develop recommendations, and design comprehensive plans to capture growth opportunities.
• Develop concise and effective presentations supporting business strategies and initiatives.
• Aid in development of strategic and analytical frameworks to drive critical projects for the business.
• Perform data analyses to help drive insights and conclusions to improve operating output and increase efficiency.
• Participate in discussions with senior management and support delivery of conclusions derived from projects to advise on real-time issues as well as longer-term strategic efforts.
• Make connections on critical elements of driving strategy with day-to-day responsibilities that they are engaged and accountable for within Fiduciary Operations.
• Seek out and identify areas of collaboration with communications, admins, product, the business, finance, technology, and other key partners to ensure project or program success against shared goals.
• Develop and maintain a Fiduciary Operations communication plan to highlight activities, new solutions, process changes, etc. to Comerica Wealth Management colleagues.
• Bring a strategic mindset to the leadership team and be responsible for execution, monitoring, and reporting on the priorities of Fiduciary Operations and Comerica Trust.

Process Design:

• Develops and maintains processes that increase efficiencies, regulatory compliance, and accuracy in financial reporting.
• Identifies and recommends strategies for improving the efficiencies of Fiduciary Operations and Comerica Trust.
• Works with Fiduciary Operations teams to make appropriate changes to team policies, procedures, and efficiencies to meet objectives.
• Help assess applications, platforms, integrations, etc. to drive colleague capabilities and deliver improved services and products for Comerica clients.

Risk Management

• Helps manage internal and external audit relationships with internal Comerica audit teams, the Bank's primary regulators and the Bank's public accounting firm.

Job Qualifications:

• Bachelor's Degree from an accredited university in Finance, management, accounting, technology, or other relevant programs
• 10 years of experience in Trust/Wealth Operations experience or relevant work experience in management consulting, wealth management strategy creation/execution, big banks within an internal consulting function, etc.

Licenses/Certifications:

• CSPO, CTOP, CTFA, or CISP, etc. preferred

Work Best Category:
Category C - Days in the office will either be designated days or will vary week to week from 2-5 days

Hours:
8:00am - 5:00pm Monday - Friday

Salary:
To Be Determined Based on Individual Experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.