Human Resources Generalist

Position Title: Human Resources Generalist

$40,500 to $75,000 annually DOE

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We’re delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers – and each other – better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.

Job Summary

As a Human Resources Generalist in the Human Resources Operations department, you will be a critical first HR point of contact for our frontline employees and supervisors. The HR Generalist will have both administrative and strategic responsibilities, helping to plan and administer important functions essential to the employee life cycle.

The Human Resources Generalist will lead Ziply Fiber’s new employee onboarding and orientation experience and will be the primary administrator of our worker’s compensation and company leave programs, as well as Federal and State leave programs, but will also help support a variety of other essential HR administrative tasks.

With your exceptional people skills, you will provide a best-in-class employee experience to help ensure Ziply Fiber is an amazing place to work.

This position is to be located within Northwestern Washington, Northeastern Washington, or Coeur D’ Alene, ID areas. This is mostly remote but must be able to travel to a local office up to 15% of the time when necessary.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Perform routine tasks required to administer and execute human resource programs including but not limited to employee relations; performance management; employee recognition; benefits and leave; disputes and investigations.
• Act as a trusted resource to employees and leadership by handling questions related to policies, programs, and procedures, including benefits, leave of absence, disability, workers' compensation, and insurance claims.
• Administer all leave of absence programs including STD, LTD, ADA Accommodations, Federal and State medical and family leave.
• Oversee the return-to-work process for employees returning from extended FMLA, state paid leaves, workers compensation, or other leave(s).
• Prepare paperwork and communications, coordinating with cross-functional departments and hiring managers for a smooth new hire onboarding process, including organizing and leading new hire orientations to deliver an exceptional first-day experience.
• Assist in creation, execution, and tracking of internal documents such as personnel action forms, tuition reimbursement forms, etc.
• Suggest new procedures and policies to continually improve efficiency of the HR department and organization, and to improve employee experience.
• Provide guidance and/or ensure compliance with employment regulations across multiple states.
• Participate in employee disciplinary meetings, terminations, and investigations.
• With support from HR Director and HR Business Partners, maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Cultivate and sustain effective working relationships across the company.
• Performs other duties as required to support the business and evolving organization.

Qualifications:

• Bachelor's degree in Human Resources, or equivalent work experience in a fast-paced organization.
• Minimum two (2) years Human Resources experience.
• Minimum two (2) years’ experience handling all aspects of leave administration including Federal and State leave programs.
• HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP) a plus.
• HR experience working in a unionized environment a plus.
• Knowledge of HR best practices in all aspects of the employee life cycle.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and discretion.
• Ability to manage sensitive information and exercise excellent judgement.
• Proficiency with Microsoft Office and other Microsoft products as well as common HR applications.
• Able to travel, as appropriate, up to 15% of the time to local offices for various meetings and/or other necessities.
• Ability to sit for prolonged periods of time at a desk and working on a computer.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.