Desktop Support Level 2
Salary undisclosed
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Description
We are inviting applications for the role of a Desktop Support Level 2, based in Woodland Hills, California. The role is a contract to hire opportunity, offering a chance to join our dynamic team, providing support and troubleshooting services in a fast-paced environment. You will be integral in ensuring our systems are running smoothly and efficiently.
Responsibilities:
Provide proficient support for Active Directory (AD) and Azure AD functionality.
Troubleshoot audio issues, particularly during team calls.
Handle issues related to Microsoft Office applications on Windows.
Maintain and manage computer hardware and configuration management.
Work with Android Development, Cisco Technologies, and Citrix Technologies.
Support users with Apple devices and Mac computers.
Monitor customer accounts and take appropriate action when needed.
Utilize ticketing systems to track and resolve issues effectively.
Ensure proper deployment of systems and applications.
Provide support for Audio Visual equipment and Microsoft Office Suites.
Requirements
A minimum of 3 years of experience in a similar role, preferably in a fast-paced environment
Proficiency in Android Development and Microsoft Office Suites
Familiarity with Cisco, Citrix, and Azure Active Directory technologies
Experience in managing and troubleshooting Mac Computers and Windows Desktop Operating Systems
Knowledge of Active Directory and Configuration Management
Ability to handle and resolve issues related to Apple Devices and Computer Hardware
Experience in Deployments and Ticketing Systems
Skills in managing and operating Audio Visual equipment
Knowledge and understanding of Windows Azure
Excellent communication and interpersonal skills
Ability to work independently and part of a team
Willingness to keep up-to-date with the latest technology trends and developments
Strong problem-solving skills and attention to detail
Good time management skills, with the ability to prioritize tasks and work under pressure.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are inviting applications for the role of a Desktop Support Level 2, based in Woodland Hills, California. The role is a contract to hire opportunity, offering a chance to join our dynamic team, providing support and troubleshooting services in a fast-paced environment. You will be integral in ensuring our systems are running smoothly and efficiently.
Responsibilities:
Provide proficient support for Active Directory (AD) and Azure AD functionality.
Troubleshoot audio issues, particularly during team calls.
Handle issues related to Microsoft Office applications on Windows.
Maintain and manage computer hardware and configuration management.
Work with Android Development, Cisco Technologies, and Citrix Technologies.
Support users with Apple devices and Mac computers.
Monitor customer accounts and take appropriate action when needed.
Utilize ticketing systems to track and resolve issues effectively.
Ensure proper deployment of systems and applications.
Provide support for Audio Visual equipment and Microsoft Office Suites.
Requirements
A minimum of 3 years of experience in a similar role, preferably in a fast-paced environment
Proficiency in Android Development and Microsoft Office Suites
Familiarity with Cisco, Citrix, and Azure Active Directory technologies
Experience in managing and troubleshooting Mac Computers and Windows Desktop Operating Systems
Knowledge of Active Directory and Configuration Management
Ability to handle and resolve issues related to Apple Devices and Computer Hardware
Experience in Deployments and Ticketing Systems
Skills in managing and operating Audio Visual equipment
Knowledge and understanding of Windows Azure
Excellent communication and interpersonal skills
Ability to work independently and part of a team
Willingness to keep up-to-date with the latest technology trends and developments
Strong problem-solving skills and attention to detail
Good time management skills, with the ability to prioritize tasks and work under pressure.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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