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Information Technology Support Specialist
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Job Description
Job Description
Job Title: Information Technology Support Specialist - ELDR Solutions
Location: Minneapolis/St. Paul Minnesota. Hybrid available.
Company: ELDR
Overview: Are you passionate about technology and eager to help improve the safety and well-being of senior residents? Join our team at ELDR as an Information Technology Support Specialist, where you will support our innovative tech solutions tailored for senior living facilities.
Key Responsibilities:
- Provide timely and courteous support via phone and email.
- Prioritize and escalate requests as needed.
- Support various ELDR products, including nurse call systems, access control, and network services.
- Document all work in our ticketing and project management systems.
- Participate in after-hours on-call rotations and occasional travel.
Qualifications:
- 1-2 years of related experience.
- Problem-solving skills, adaptability, and teamwork.
- Effective communication and attention to detail.
Compensation and Benefits:
- Competitive salary based on experience.
- Up to 12% annual bonus.
- 401k Retirement Match up to 4%.
- Health and Dental Insurance: 75% coverage for employees and 50% for families.
How to Apply: Ready to make a difference? Submit your resume and cover letter today!
Email interest and resume to Jessica Halverson @[email protected]
Or call Jessica at 651-252-2121.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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