Sr Genesys Cloud CX Developer
Salary undisclosed
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1. Developing inbound call flows using data inputs ,data actions and Genesys Cloud API
2. Developing in queue flow ,outbound flow, email, and chat
3.Script development for screen pop and updating the script in call flows before transferring
1. 5 to 10+ years of Voice and Omnichannel experience required.
Jira users.
Agile experienced. Providing Business As Usual IVR call flow change support. New call flow build support. Mentoring/Coaching others team members.
Elevated troubleshooting experience.
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