Epicareer Might not Working Properly
Learn More
R

JPC - 1137 - JD-Intune Administrator/Engineer - L2-system Admin/Intune Administrator

  • Full Time, onsite
  • RBC Technology Solutions LLC
  • Remote, United States of America
Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

JD-Intune Administrator/Engineer

L2-system Admin/Intune Administrator

MS INTUNE JOB DESCRIPTION

Soft Skills

  • Handle technically challenging and politically sensitive customer situations
  • Strong communications skills Excellent spoken and written English communication skills
  • Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
  • The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
  • Demonstrable troubleshooting skills and Cross-team collaboration

Key Responsibilities

Response and Resolution :

  • You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices

Readiness :

  • You participate in communities with peer delivery roles.
  • You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.

Product/Process Improvement :

  • You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements

Mandatory Skills : Microsoft Intune, Mobile Device Management and Mobile Application Management, Device Enrolments, Windows Autopilot, Application packaging and deployment. Windows Updates Deployment.

Additional Responsibilities:

  • Onboarding and Offboarding Windows, iOS, Mac OS, Android devices to Intune and scheduling Software Updates via Microsoft Intune.
  • Create, maintain, update, deploy and delete configuration policies such as Device restrictions, Wi-Fi profile, Domain join profile etc.
  • Extensive Experience in designing and Implementation of Windows Autopilot using Intune and implementing Co-management.
  • In-depth knowledge of Endpoint Security Policies such as Firewall Policies, Attack surface Reduction, Disk Encryption Policies.
  • Experience in PowerShell Scripting, DHCP, DNS and implementing Co-Management with Intune.
  • Provide support for End users to design, install, administer, and optimize Microsoft Windows Updates and related components to achieve and maintain high performance of business applications.
  • Strong knowledge of any Windows OS, Mobile device OS, Client, Server knowledge, understanding of Cloud servicess
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job