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JPC - 1136 - JD-Intune Administrator/Engineer - Cloud Platform Engineer(L3)

  • Full Time, onsite
  • RBC Technology Solutions LLC
  • Remote, United States of America
Salary undisclosed

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JD-Intune Administrator/Engineer

Cloud Platform Engineer(L3)

Microsoft Intune Required Skills and Experience:

Must demonstrate ability to work productively with a wide range of people as well as ability to effectively present information to customers and senior management.

Subject Matter expertise on Microsoft Intune- Hands on experience in Intune

Configuration of Service Application, Device enrolment programs, app protection policies and troubleshooting issues.

Able to support version upgrades for MDM devices through Intune

Configuration of Security and compliance policies

Able to resolve issues related multiple Device OS platforms

Troubleshooting Intune L1, L2 & L3 issues

Providing Root Cause Analysis for Intune incidents.

Writing Standard Operational Documentation

Configuration of SSL Certificates.

Well conversant with PowerShell.

Good Knowledge on AAD proxy setup and configuration.

Work as an SME and should be able to troubleshoot/triage on customs application independently.

Manage services using supplier and the client implemented ITIL processes and practices. Operate and provide the day-to-day support.

Project participation in global/local projects as required.

Regular Interaction with client and provide summary/report of issues and achievements.

Assist in Tier 2/3 support activities for production operations of Intune.

Lead technical projects through requirement gathering, design, build, test and deploy phases.

Try to implement and initiate as much automation as possible to reduce the overall manual efforts and document reusable information.

Administrational tool development and maintenance as needed.

Regular team meets and discusses ongoing tickets, address team concerns, and provide updates to the team.Preferred Skills and Experience:

Knowledge of Active Directory.

Knowledge of Exchange (Online and On-premises)

Knowledge of Conditional access

Understanding of Hardware and Network Load Balancer.

Office 365 Certification.

Knowledge of IIS and their related tasks which are required for SharePoint.

An understanding of patch management software.

Familiarity with Backup software and strategies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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