JPC - 1136 - JD-Intune Administrator/Engineer - Cloud Platform Engineer(L3)
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JD-Intune Administrator/Engineer
Cloud Platform Engineer(L3)
Microsoft Intune Required Skills and Experience:
Must demonstrate ability to work productively with a wide range of people as well as ability to effectively present information to customers and senior management.
Subject Matter expertise on Microsoft Intune- Hands on experience in Intune
Configuration of Service Application, Device enrolment programs, app protection policies and troubleshooting issues.
Able to support version upgrades for MDM devices through Intune
Configuration of Security and compliance policies
Able to resolve issues related multiple Device OS platforms
Troubleshooting Intune L1, L2 & L3 issues
Providing Root Cause Analysis for Intune incidents.
Writing Standard Operational Documentation
Configuration of SSL Certificates.
Well conversant with PowerShell.
Good Knowledge on AAD proxy setup and configuration.
Work as an SME and should be able to troubleshoot/triage on customs application independently.
Manage services using supplier and the client implemented ITIL processes and practices. Operate and provide the day-to-day support.
Project participation in global/local projects as required.
Regular Interaction with client and provide summary/report of issues and achievements.
Assist in Tier 2/3 support activities for production operations of Intune.
Lead technical projects through requirement gathering, design, build, test and deploy phases.
Try to implement and initiate as much automation as possible to reduce the overall manual efforts and document reusable information.
Administrational tool development and maintenance as needed.
Regular team meets and discusses ongoing tickets, address team concerns, and provide updates to the team.Preferred Skills and Experience:
Knowledge of Active Directory.
Knowledge of Exchange (Online and On-premises)
Knowledge of Conditional access
Understanding of Hardware and Network Load Balancer.
Office 365 Certification.
Knowledge of IIS and their related tasks which are required for SharePoint.
An understanding of patch management software.
Familiarity with Backup software and strategies.