Remote Support Software Architect
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Piper Companies is seeking an analytical and strategic Remote Support Software Architect with a focus on Longview software products and experience in consolidation, planning, and tax provisioning. The Remote Support Software Architect will provide expert-level support, develop and implement solutions, and ensure software meets business requirements and user expectations.
Responsibilities for the Remote Support Software Architect include:
Qualifications for the Remote Support Software Architect include:
Compensation of the Remote Support Software Architect include:
Responsibilities for the Remote Support Software Architect include:
- Provide guidance and technical solutions throughout the support cycle for internal and external teams and customers
- Troubleshoot and resolve basic technical-related issues
- Provide customers with Longview knowledge as needed
- Analyze data and process flow within CPM and Tax Provision software.
- Provide information to customers regarding product operation, maintenance, and repair by answering questions and requests
Qualifications for the Remote Support Software Architect include:
- 2+ years' experience in a customer service role
- 3+ years' experience in corporate accounting or tax-related areas
- Expert knowledge of Longview software
- Excellent written and verbal communication skills, with the ability to proofread and edit documents.
Compensation of the Remote Support Software Architect include:
- Salary Range: $80,000 - $100,000 annually
- Full comprehensive benefits package
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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