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ServiceNow Developer

Salary undisclosed

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Role: ServiceNow Developer

  • Location: Bentonville, AR (Onsite preferred)
  • Experience: 8+ years of relevant ServiceNow experience

W2 only

Key Skills Required:

  • ServiceNow ITOM (IT Operations Management): SN Discovery, Service Mapping, Event Management
  • Integration Experience: ServiceNow integration with third-party tools
  • APM (Application Portfolio Management): Strong APM expertise is a plus
  • CSDM (Common Service Data Model): Experience preferred
  • Certifications:
    • ServiceNow Admin Certified System Administrator (mandatory)
    • Certified Implementation Specialist ITOM (preferred)
    • Certified SPM (preferred)
    • Certified Application Developer (preferred)

Roles and Responsibilities:

  • ITSM Professional: Proven experience in ITSM/ITOM technologies with strong self-motivation and organizational skills.
  • Project Management: Ability to handle multiple priorities and ensure projects are completed on time.
  • APM Expertise: Managing and optimizing an organization's application portfolio for efficiency and performance.
  • ServiceNow ITSM Modules: Experience in Asset Management, Incident Management, Change Management, CMDB/Discovery, Service Mapping/Dependency Mapping, and IT Asset Management.
  • Scripting and Automation: Proficient in JavaScript, Python, PowerShell, and creating/managing scripts and workflows.
  • Web Services and Integration: Experience with web services (REST/SOAP), SSO-SAML setup, and integrating ServiceNow with other applications.
  • Customization Skills: UI customization using CSS, HTML, Jelly, and implementing custom UI changes.

Additional Requirements:

  • Strong communication and presentation skills.
  • Excellent troubleshooting abilities and consultative approach to influencing stakeholders.
  • Ability to thrive in a fast-paced, dynamic technical environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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