Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Technical Support Customer Analyst

Salary undisclosed

Apply on

Dice
Original
Simplified

Duration: 3 Months Contract


Job Description:

  • We are seeking a dedicated Technical Support Customer Analyst to join our team. This role involves providing exceptional technical support to customers, resolving issues, and ensuring a positive customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a solid understanding of our products and services.

Responsibilities:

  • This role is a support engineer position that will manage/triage a ticket queue of quality issues identified in a data center environment:
  • Perform first level investigation and triage of tickets submitted to a quality issue queue to ensure proper information is submitted, categorize the issue for trend analysis, and handoff to the correct partner team for resolution.
  • Complete first level root cause analysis of data center issues and provide recommendations or proposed resolutions based on the investigation.
  • Review fleet data to identify issues associated with deployment/production and then create bugs to hand off to the correct partner teams for resolution.
  • Gather and analyze manufacturing/field data within the data center environment to extract actionable insights and continuous improvement opportunities.
  • Monitor, review and present product performance data and metrics to stakeholders in a concise and clear way that enables data-driven decision making.
  • Review, edit, improve, and create technical documentation (deployment guides, population documents, repairs guides) based on data, investigations, technician feedback, and quality fundamentals.

Experience:

  • 5+ years of experience working in computing hardware quality, product engineering, test engineering, or electronic hardware systems issue resolution
  • Experience in data analysis and visualization using SQL, JMP, or Python+
  • People skills to work with and influence others.
  • Background in troubleshooting / repair of server / storage and networking products.
  • Experience working in a hardware development (R&D) lab environment.
  • Experience working in a data center environment.

Skills:

  • Technical Support
  • Data Analysis
  • Root cause Analysis
  • Data Center
  • SQL/Python

Education:

  • Bachelor's degree in Mechanical, Electrical, Industrial, Materials, or relevant engineering discipline or equivalent practical experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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