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program manager with Technical Writer EXP at Charlotte, North Carolina, 28203 (Hybrid 03 Days)

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Job Title: program manager with Technical Writer experience
Location: Charlotte, North Carolina, 28203 (Hybrid 03 Days in Office)
Contract Duration: Long Term Contract

Experience:8+ years

Hiring Manager Notes: Don't share these notes with candidates

  • Candidate Must have very strong profile with program manager experience.
  • Hand on experience on Technical Writer experience. 6+ years of professional writing experience

Responsibilities:

  • Manage the Technical Writer team working on ALC ISD applications in collaboration with USCG, DHS, and CG teams.
  • Oversee documentation for various systems including ALMIS, AMMIS, ATIP, MAXIMO, NESSS, JIRA, FSMS, and others.
  • Liaise between contractors and Civilian/Military teams to ensure compliance and process alignment.
  • Ensure adherence to FedRAMP and NIST cybersecurity standards for system security documentation.
  • Manage multiple reporting structures including Design Review Board (DRB), Change Requests (CR), and Remedy Status.
  • Conduct training, mentoring, and create onboarding documentation.
  • Write Standard Operating Procedures (SOPs), and maintain division-level procedure documentation.
  • Utilize tools like GitHub, Bitbucket, RoboHelp, Arbortext, Jira, and Adobe for documentation and workflow creation.
  • Collaborate in Agile DevOps environments and run Scrum meetings.

Qualifications:

  • Experience with ALC ISD, USCG, and DHS applications.
  • Strong technical writing skills with experience in compliance and cybersecurity documentation.
  • Familiarity with tools like Maximo, Cognos, Microsoft 365, and Jira.
  • ITIL 4 certification (preferred).
"Siriinfo Solutions Inc is Equal opportunity employer"
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