IBM Cognos TM1 Engineer
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Resolve complex production issues in an expedient manner, independently or in collaboration with
others
Perform root cause analysis and devise, test, and implement solutions
Collaborate and coordinate work with other team members and teams (Infrastructure, ETL, Data,
etc.) to meet deliverables and deadlines
Identify recurring issues and requests and propose solutions to address them or enhance efficiency
Identify opportunities for process automation and assist in implementation
Document procedures so that work can be handed over to Level 1 and 2 Application Support
Assist in development, testing, and other Enterprise BI & Analytics team activities and projects as
needed
Knowledge/Skills
Solid IBM Cognos Analytics skills (Framework Manager, Transformer, Data Modeling, Reports,
Dashboards, etc.)
Solid IBM TM1 (Planning Analytics) skillset
Solid SQL skills (Oracle, .)
Experience with or exposure to other BI tools and applications (such as PowerBI) is a plus
Job scheduling (BMC Control-M)
Experience with or use of scripting (DOS/batch, PowerShell)
Experience in incident Management, understanding of ticket workflows and use of escalation.
Experience with ServiceNow application.
Experience with agile delivery tools and methodologies (Azure or other)
Soft skills:
Excellent communication and writing
Time management and prioritization
Problem solving and analytical skills