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Change Management Lead (Training Manager II)
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Title: Change Management Lead (Training Manager II), Req# 33891852
Location: Austin, TX(Hybrid (4 months contract with possibility of extension) (Manager is open for candidates in Cupertino as well))
Contract: 4+ Month
Job Description:
In this role, you will:
Collaborate with business owners, process SME s, and other stakeholders to review the current state against proposed future state processes, systems and review change impacts.
Lead and document change impacts by conducting impact analyses and other change management assessments
Develop training materials that will used in instructor-led sessions or as part of self-paced offerings
Develop communication materials to ensure adoption of new ways of working and technology solutions for both internal and external stakeholders
Project manage your work stream (e.g. weekly status reports, risks and dependency management, work stream planning)
Minimum Qualifications
5+ years of experience in project/program/change management and/or training content development and delivery on similar programs
Expertise in change management principles, methodologies, and tools, including process improvement and technical documentation
Experience working on enterprise-scale, multi-country digital transformation projects
Experience working on multi-release projects following the Agile methodology
Bachelor s degree or equivalent experience
Preferred Qualifications
Background in CRM implementations such as Salesforce is highly preferred
Knowledge of B2B business processes such as account planning and management, lead, opportunity, and lifecycle management, partner collaboration, forecasting, campaign management is a plus
Change management certification (such as PROSCI) or other designation is a plus
Proficiency with client iWork Tools - Keynote, Numbers, Pages.
Experience working with sales teams in US Education or Government markets
Passion for problem solving and overcoming business challenges in partnership with others
Outstanding communication and presentation skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners. Past experience developing communications and training materials
Experience collaborating on projects with a geographically dispersed team in a highly-matrixed, fast-paced environment. Requires onsite presence to effectively collaborate with the team
Solid track record of leading strategic programs combined with the ability to execute tactical, project-level activities, and tasks
Resilience, tenacity, and attention to detail
Lead and document change impacts by conducting impact analyses and other change management assessments
Develop training materials that will used in instructor-led sessions or as part of self-paced offerings
Develop communication materials to ensure adoption of new ways of working and technology solutions for both internal and external stakeholders
Project manage your work stream (e.g. weekly status reports, risks and dependency management, work stream planning)
Minimum Qualifications
5+ years of experience in project/program/change management and/or training content development and delivery on similar programs
Expertise in change management principles, methodologies, and tools, including process improvement and technical documentation
Experience working on enterprise-scale, multi-country digital transformation projects
Experience working on multi-release projects following the Agile methodology
Bachelor s degree or equivalent experience
Preferred Qualifications
Background in CRM implementations such as Salesforce is highly preferred
Knowledge of B2B business processes such as account planning and management, lead, opportunity, and lifecycle management, partner collaboration, forecasting, campaign management is a plus
Change management certification (such as PROSCI) or other designation is a plus
Proficiency with client iWork Tools - Keynote, Numbers, Pages.
Experience working with sales teams in US Education or Government markets
Passion for problem solving and overcoming business challenges in partnership with others
Outstanding communication and presentation skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners. Past experience developing communications and training materials
Experience collaborating on projects with a geographically dispersed team in a highly-matrixed, fast-paced environment. Requires onsite presence to effectively collaborate with the team
Solid track record of leading strategic programs combined with the ability to execute tactical, project-level activities, and tasks
Resilience, tenacity, and attention to detail
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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