Teammate Relations Advisor

Title: Teammate Relations Advisor

Duration: 2-3 Months contract

Location: Denver, CO, 80202

Description:

This position is an integral member of the Teammate (Employee) Relations team within our Legal Department for assigned segments of the business, acting as an advisor for teammates, managers, People Services Managers (PSMs) and others. This position is accountable for providing response and consultation regarding teammate relations, questions and concerns. This position reports to the Teammate Relations Senior Manager

Roles & Responsibilities:

• Interpret and apply client`s policies, employment law, and other regulations to provide advice, guidance, coaching and clarification for teammate relations and policy questions; staying current on employment laws and policies
• Respond to, and if appropriate, escalate general teammate relations issues received from all levels of teammates
• Maintain required documentation within case management system (Ethics Point/Workday/Spot), including intake, investigative notes, supporting documents and final reports
• Resolve teammate relations issues, including: gathering and analyzing evidence, applying relevant laws, policies and past practices to reach appropriate outcomes
• Provide guidance, assisting with development and delivery of appropriate feedback, including Performance Improvement Plans or other corrective/disciplinary actions
• Provide consultation, support, guidance and coaching to managers and others to address teammate behavior and performance concerns
• Coach and advise managers on how to resolve low risk employee disagreements, conflicts or misunderstandings, escalating to appropriate PS contact as needed
• Escalate high risk and sensitive teammate relations issues, using judgment to determine when to escalate issues and cases
• Work directly with Investigators and Labor and Employment attorneys as appropriate. Providing research and support for complex and high-level investigations and/or assist with responses to third-party EEOC, and other governmental charges and requests as well as threatened litigation.
• Partner with PSMs and the business on as-needed basis, keeping appropriate parties informed and involved.

Experience:

• Two (2) or more years of HR experience with employee relations responsibility (preferred)
• Large multi-site company experience preferred
• Certified Professional (PHR) or Senior Professional (SPHR) in Human Resources (preferred)

Key Competencies:

• Building Relationships
• Critical Thinking
• Coaching & Influencing Others
• Business Acumen
• High-Impact Communication
• Managing Diversity
• Basic knowledge of employment law

Knowledge, Skills, and Abilities:

• Able to exercise considerable judgment, discretion, and confidentiality
• Able to positively interact internally with all levels of teammates
• Strong written, verbal and interpersonal communications skills
• Well-developed consultative and coaching skills
• Able to work independently; receiving minimal guidance on daily issues, but exercise judgment to involve others as needed
• Ability to travel up to 10% (can be unpredictable/unplanned)

Education:

• Bachelor s Degree or equivalent work experience required; Human Resource Management or other related field preferred

Required Skills: PHR, Employment Law, Case Management, Litigation, and Documentation.

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