Business Data Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Quality at Optum means striving for excellence in everything we do in order to help us achieve our Mission. Simply put, it's in our DNA and why we're in business - to help people. Our Mission serves as our why; our Values unite us around how we will achieve it. Because when we follow our Mission and live our Values, we deliver Quality.

Join a team that is enabling an evolution and has the flexibility to work virtually, works on the cusp of new technologies to bring near real-time, quality data to ensure a positive customer and consumer experience, and opportunities to work across business functions in an innovative healthcare environment. As a Business Data Analyst, you will work with people from all over Optum to bring quality data into an enterprise data platform to enable communications to Rx members and patients. You will constantly be learning new data and areas of the business and working with new people. A typical day could include leading a meeting to elicit business requirements, deep-diving into analyzing and understanding data and how it can be used to fulfill requirements, explaining the requirements to offshore developers, and working with your direct teammates on documentation or process improvements. Our matrixed team of over a dozen Data Strategists and Business Data Analysts is composed of people from multiple countries who are dedicated to supporting each other, sharing, and achieving great things as a team.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Enable an exceptional consumer experience by driving development and adoption of an enterprise, real-time, consumer communication data infrastructure
• Develop holistic knowledge of assigned data domains including source systems, and constantly review to identify and drive improvements to data quality, velocity, sourcing, process, monitoring, and metrics
• Ensure the data needs of consumers, external clients, internal clients, and business partners are met by leading/coaching them to identify and articulate their business requirements
• Develop expertise in multiple data domains and source data systems
• Analyze internal/external systems to assess potential data sources for ingestion into the data platform; recommend best source to meet business requirements and platform standards
• Analyze source data to identify what selection criteria, transformations and/or cleansing is needed to fulfill each business requirement
• Create and maintain data mapping documents (Source to Target or Business Requirements Document) and supporting documents
• Assist the Agile Product Owner with translating business requirements into Agile features, user stories, and acceptance criteria for migrations, new requests, enhancements, or production issues
• Attend daily standups to answer questions and collaborate with developers
• Confirm data deliverables meet quality standards; may assist with QA; post-deployment, troubleshoot data quality issues and identify root causes
• Collaborate with Agile Product Owners, Data Strategists, IT Architects and Developers, source system experts, peers, and leadership as needed
• Operate as part of a larger BDA team, follow established SOP's and Best Practices, update project and time tracking, and escalate as needed
• Identify and drive BDA and Agile process/quality/efficiency improvements
• Special projects as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Before applying, please ensure each of these experiences are stated clearly on your resume under each applicable employer entry.

• 5+ years of involvement in medium to large technology or data projects as a data analyst, business analyst, systems analyst, developer, or other data-focused role on a project team
• 3+ years of experience writing moderately complex SQL queries involving multiple joins, unions, and aggregations against massive data stores
• 3+ years of experience collaborating with business and technical users, and authoring Business Requirements Documents, Source-to-Target Mapping documents, program/process flow charts, Use Cases, and/or Acceptance Criteria for data-focused projects
• Demonstrated ability to engage in a highly collaborative culture and communicate effectively with people of diverse skillsets and backgrounds across the US and India - lead meetings of 10+ people at all levels, explain requirements to entry-level developers or experience architects, report risks/blockers to senior leadership, etc.
• Experience working in a dynamic environment with ambiguity, rapidly changing priorities, and multiple concurrent projects; adept at keeping track of details and status on your own and other's tasks
• Able to participate in daily meetings at 8:00 AM US Central time (schedule is flexible otherwise)

Preferred Qualifications

• Intermediate knowledge of Agile process and principles; basic experience using Rally (CA Agile)
• Experience working with large, complex data platforms such as Databricks, Kafka/json, Microsoft Hyperscale, Oracle/Exadata, Hadoop/data lakes, etc.
• Working knowledge of health care or pharmacy benefit management industry products/services and operations
• Ability to learn and use new technologies, data, and processes quickly
• Curious and excited to learn new things every day; unafraid to ask questions to gain understanding; persistent about getting answers

Total Compensation. As part of your total compensation package, which includes base, bonus opportunity, PTO and holiday pay, you will also receive these benefits at these rates, not to mention a remote work opportunity and healthy work/life balance.





*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.