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Senior ServiceNow Architect

Salary undisclosed

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Location: Sacramento, CA (Hybrid onsite work required)

  • Two days a week in office required. Client will select which days of the week.
  • Must live within 60-90 miles minimum from location

About Us:
We are seeking an experienced Senior ServiceNow Architect to join our innovative team.

Role Overview:
As a Senior Enterprise Applications Architect, you will lead the design and implementation of complex enterprise-wide applications, oversee architecture teams, and serve as the primary technical expert for our enterprise solutions. This position requires a blend of technical expertise, strategic thinking, and leadership skills.

Requirements:

  • Lead and execute complex ServiceNow implementations and enterprise application integrations for the client
  • Develop architecture blueprints and roadmaps with ServiceNow as a central component
  • Oversee and mentor teams of IT professionals, ensuring high-quality deliverables in ServiceNow projects
  • Provide strategic consulting on ServiceNow best practices, governance, and integration with broader enterprise architecture
  • Drive client satisfaction through effective communication and ServiceNow-based solution delivery
  • Identify and propose process improvements, automation opportunities, and new technologies within the ServiceNow ecosystem
  • Engage with client executives to drive value-based discussions on ServiceNow capabilities and enterprise integration
  • Contribute to business development efforts and proposal creation for ServiceNow-centric projects
  • Demonstrate thought leadership in ServiceNow architecture and enterprise systems integration
  • Perform technology evaluations and recommend appropriate ServiceNow and complementary solutions
  • Mentor and educate team members on ServiceNow best practices and industry standards

Key Skills:

  • Enterprise architecture
  • ServiceNow implementation and customization
  • Solution design and integration
  • Team leadership and mentoring
  • Strategic consulting
  • Client relationship management
  • Cloud technologies
  • System security and performance optimization
  • Presentations and executive communications

Required Qualifications:

  • 10+ years of experience in enterprise IT systems, with at least 5 years focus on enterprise architecture
  • 5+ years of hands-on experience with ServiceNow implementation and customization
  • Expert-level proficiency in ServiceNow modules such as ITSM, ITOM, and ITBM
  • Demonstrated ability to design and implement scalable, resilient enterprise solutions using ServiceNow and industry best practices
  • Experience in integrating ServiceNow with other enterprise applications and data sources
  • 5+ years in consulting or senior leadership roles
  • Strong executive presentation and communication skills
  • Expertise in system security, performance optimization, and disaster recovery planning within ServiceNow environments
  • 2+ years hands-on experience with cloud technologies (e.g., AWS, Azure, Google Cloud) and their integration with ServiceNow
  • Experience with ServiceNow's low-code/no-code development capabilities
  • Familiarity with ServiceNow's AI and machine learning features

Preferred Qualifications:

  • ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer)
  • Experience in financial services, healthcare, or public sector domains
  • Relevant industry certifications (e.g., TOGAF, AWS Certified Solutions Architect, Azure Solutions Architect)
  • Master's degree in Computer Science, Information Systems, or related field
  • Multi-domain project experience solving complex enterprise challenges with ServiceNow as a key component
  • Proven consulting experience with a focus on client engagement in ServiceNow projects
  • Familiarity with AWS, Azure, Google Cloud and/or Oracle Cloud Architecture Frameworks, Best Practices and Design Patterns
  • Experience in multi-cloud architecture and hybrid cloud solutions involving ServiceNow
  • Knowledge of cloud cost optimization strategies and FinOps principles in relation to ServiceNow implementations
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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