Tableau Certified Data Analyst

UNIVERSAL Technologies is seeking a Tableau Certified Data Analyst with experience analyzing Salesforce Data in Tableau Server environments for a remote role. All consultants will be working 100% remotely, and we prefer candidates located in the EST time zone with an active LinkedIn account.

Position: The Tableau Data Analyst will be responsible for gathering and analyzing data, building complex dashboards using Tableau, and supporting data-driven initiatives. The consultant will develop and maintain data visualizations to support decision-making across departments, ensuring data accuracy and providing actionable insights. This role requires collaboration with various teams and interaction with vendors to drive business outcomes through data-driven insights.

WHO WE ARE: UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum, including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.

The pride in the services we provide and the accessibility and flexibility we offer to employees are what make Universal Technologies stand out! We aim to propel your IT career to the next level and excite our employees with new and challenging projects.

WHAT WE OFFER:
Our W2 employees can expect the following benefits:

• Competitive pay
• Health/Dental Insurance
• Group Life Insurance
• 401K
• HSA/FSA
• Pre-Tax Transportation Program
• Generous Paid Time Off/Holiday Policy

MANDATORY SKILLS/EXPERIENCE:

• At least 7-years of building complex and interactive dashboards using Tableau Desktop.
• Experience analyzing Salesforce data and interacting with Standard and Custom Objects.
• Developing custom SQL queries using SOQL for data extraction to Tableau.
• Strong analytical skills with the ability to interpret data and extract actionable business insights.
• Experience translating business requirements into effective data visualizations that support decision-making.
• Ability to design and develop visualizations that convey business insights clearly and effectively.
• Experience managing and maintaining Tableau Server environments, including user access control, data security, and performance monitoring.
• Expertise in creating calculated fields, leveraging table calculations, and using LOD (Level of Detail) expressions for advanced analysis.
• Experience working with Power BI and using DAX and M for ETL processes, including integrating data from different sources.
• Familiarity with data modeling techniques, including star schema, snowflake schema, and dimensional modeling.
• Knowledge of scripting languages like Python or R for advanced analytics or integration with Tableau.
• Experience handling and analyzing large and complex datasets from multiple sources.
• Experience working directly with stakeholders and collaborating with business teams to understand data needs, gather business requirements, and translate them into functional BI reports and dashboards.
• A meticulous eye for detail to ensure data accuracy and visualization quality, as well as the ability to spot trends and anomalies.
• Strong desire to promote data literacy within the organization, supporting other team members in understanding and leveraging dashboards for their roles.

SCOPE OF SERVICES:

• Gather and collect data from various business processing systems and customer service platforms.
• Ensure data accuracy and completeness through meticulous cleaning and preprocessing.
• Apply analytical methods to interpret data, uncovering trends, patterns, and correlations that offer valuable insights for decision-making.
• Develop visually compelling and informative data visualizations, including charts, graphs, and dashboards using Tableau.
• Collaborate with teams across departments, providing analytical support and generating actionable reports and recommendations.
• Adapt to new technologies and methodologies essential for maintaining data integrity and driving business outcomes through data-driven insights.

DESIRABLE SKILLS/EXPERIENCE:

• Strong understanding of Salesforce Data model (Preferred).
• Tableau Desktop Specialist, Tableau Certified Associate, or Tableau Server Certified Associate (Preferred).
• Knowledge of predictive analytics or machine learning models integrated into Tableau for advanced use cases (Preferred).

SPECIAL REQUIREMENTS:

• Experience managing projects and meeting deadlines.
• Ability to approach data-related challenges logically and develop creative solutions.
• Background check and employment verification required.

UNIVERSAL Technologies is an Equal Opportunity Employer.

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