Epicareer Might not Working Properly
Learn More
A

Windows Server Engineer (Hybrid Onsite in New Haven, CT)

Salary undisclosed

Apply on


Original
Simplified

Primary responsibilities:

  • Provide exceptional customer service and technical support for on-site and remote users
  • Troubleshoot hardware, software and PC operating system issues
  • Identify network/applications issues
  • Use trouble ticket system (ServiceNow) for tracking issues and problem resolution
  • Resolve issues or ensure timely escalation to appropriate support level
  • Windows support, application support, and manufacturing IT support
  • Troubleshoot hardware software and PC operating issues (laptops, printers, mobile devices, etc)
  • Troubleshoot issues with Print Servers/Printers/Cloud-based printing

Additional Skills & Qualifications

  • Experience in a Windows 10/11 and M365 Environment
  • Experience supporting cloud-based SaaS products
  • Understanding of Microsoft Teams and Teams Rooms technologies
  • Experience with Patching Desktops (preferably with automated tools like Solarwinds nAble and SCCM)
  • Security-first mindset, participating in security remediation as necessary
  • Familiarity with a Manufacturing environment a plus!
  • Networking experience and understanding how it works is a plus!
  • Experience with Citrix, Active Directory, DNS, and DHCP
  • Microsoft Windows server and client OS (Windows 2008-Windows 2019)
  • Patch Management & Backups/Restores (Rubrik experience a plus)
  • VMware management (VxRail & Nutanix experience a plus)
  • Microsoft PowerShell scripting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job