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Jobs or company...
G

Help Desk Subject Matter Expert

  • Full Time, onsite
  • Goldschmitt and Associates
  • On Site, United States of America
Salary undisclosed

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Job Description

Job Description
Salary:

Founded in 1998, Goldschmitt and Associates LLC (G&A) has grown from a one-man consulting firm to over 200 employees in 9 states and across 12 Federal Agencies. Specializing in Custom Computer Programming and Systems Design, Management Consulting and Business Support Services, Asset Management and Data Analytics, and Custom Training Development and Delivery, G&A is the #1 federal contractor in the VA/DC-Metro area, #2 provider of Information Technology services in America, and one of the top 50 fastest growing businesses according to the INC500. G&A was also named to the INC VET100 Top Fastest Growing Service-Disabled Veteran Owned Businesses and awarded the 2022 SECAF Award of Excellence. G&A could only have achieved this growth and success due to the outstanding support of what we like to call our family of talented personnel. To show our appreciation, we offer a diverse and inclusive environment with competitive benefits including flexible schedules and telework whenever the customer allows.

Summary:

Goldschmitt and Associates is looking for a Help Desk SME to provide advanced technical support for the IWMS used across Veterans Affairs facilities.

Job Duties and Responsibilities:

  • Support the analysis of IWMS systems.
  • Ensure smooth integration with existing infrastructure.
  • Perform a gap analysis of existing technology and troubleshoot implementation issues that may result in degraded performance.

Minimum Qualifications:

  • Minimum 8 years of experience in help desk or technical support roles.
  • Bachelor s degree required.
  • Possess and maintain an active Public Trust with the United States Department of Veteran Affairs.

Goldschmitt and Associates is an equal-opportunity employer. Goldschmitt and Associates does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company.


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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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