IT Business Analyst & SQA Tester (Journey) DOH8426
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IT Business Analyst & SQA Tester (Journey)
This is a remote project position that will be funded through June 30, 2026
As an IT Business Analyst & Software Quality Assurance Tester with the Public Health Laboratory IT Services (PHLITS) team, you'll play a crucial role in supporting the Department of Health's mission to protect and improve the health of Washington State residents. Reporting directly to the IT Business Analyst & Software Quality Assurance Test Supervisor, you'll be part of a dedicated team that implements and manages systems essential for COVID-19 recovery efforts. Your work will have a significant impact, not just within the department, but across the state and even at the federal level, influencing local health jurisdictions, laboratories, hospitals, clinics, and the CDC.
What You Will Do
In this position, you will independently apply your IT Business Analysis and Quality Assurance Testing skills, ensuring the successful achievement of the agency's goals. You'll take the lead in providing technical expertise, managing software requirements, and conducting thorough testing to uphold the highest standards of accuracy and quality in our enterprise systems. You will also have the opportunity to mentor fellow business and technical analysts, sharing your insights and best practices. You will elicit, analyze, document, test, and validate software requirements to drive our projects forward.
Key Responsibilities
We value work-life balance and offer the convenience of remote work with occasional in-person collaboration opportunities. Attending events or working In-office is rarely required and would be scheduled in advance. This is a remote/home-based position available to applicants residing anywhere in Washington State, as well as those living near the Oregon/Washington border and the Idaho/Washington border.
What We’re Looking For – Required Qualifications
Your diverse experiences can make a difference in this role. To be considered for this position, you must meet one of the required qualification options listed and any additional qualifications included in the required qualifications section. Additionally, your IT experience must come from full-time professional employment.
The qualifications below are what would make you a strong fit for this role. While these aren’t required, having them can help you stand out as a candidate.
We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health .
Who We Are
OIT - One Incredible Team!
In the Executive Office of Innovation and Technology (OIT), we’re on a mission to unleash the potential of technology, innovation, data, and informatics for the DOH. We believe in the power of every team member. We're not just a workplace; we're a thriving ecosystem that nurtures individual growth and collective success. As a strategic partner to DOH employees, we cultivate a culture of curiosity, ingenuity, critical thinking, and data-driven decision-making. Our shared goal? Making optimal health a reality for every single person in Washington.
The PHL: Empowering Health and Protecting Communities!
The Washington State Public Health Laboratories (PHL) provides essential support to local health jurisdictions and healthcare providers in disease monitoring and outbreak response. Serving as the reference laboratory, PHL identifies rare diseases such as Rabies, Hantavirus, and West Nile virus, along with analyzing clinical samples for statewide outbreaks and shellfish contamination. With a focus on public health, PHL plays a critical role in safeguarding communities and addressing potential health threats.
We are the Washington State Department of Health (DOH)
At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.
Conditions Of Employment
I am prepared, with or without accommodations, to do the following:
We're committed to a fair and equitable recruitment process. We only consider information submitted through our formal application. We do not accept emailed resumes, cover letters, or supplemental information and will not share any emailed information with the hiring manager.
To apply, click "Apply" and complete the application. Attach your resume, cover letter, and at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Do not include private information such as social security numbers or year of birth.
Make sure to document your years of experience in this field or area of work along with any tools, applications, software, etc. listed in the qualifications section of this job posting.
Do Attach The Following
Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations: If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at [email protected] . For general DOH recruitment questions, email the Talent Acquisition Team at [email protected] . Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.
Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
SUBSCRIBE to DOH Job Alerts
Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
IT Business Analyst & SQA Tester (Journey)
This is a remote project position that will be funded through June 30, 2026
As an IT Business Analyst & Software Quality Assurance Tester with the Public Health Laboratory IT Services (PHLITS) team, you'll play a crucial role in supporting the Department of Health's mission to protect and improve the health of Washington State residents. Reporting directly to the IT Business Analyst & Software Quality Assurance Test Supervisor, you'll be part of a dedicated team that implements and manages systems essential for COVID-19 recovery efforts. Your work will have a significant impact, not just within the department, but across the state and even at the federal level, influencing local health jurisdictions, laboratories, hospitals, clinics, and the CDC.
What You Will Do
In this position, you will independently apply your IT Business Analysis and Quality Assurance Testing skills, ensuring the successful achievement of the agency's goals. You'll take the lead in providing technical expertise, managing software requirements, and conducting thorough testing to uphold the highest standards of accuracy and quality in our enterprise systems. You will also have the opportunity to mentor fellow business and technical analysts, sharing your insights and best practices. You will elicit, analyze, document, test, and validate software requirements to drive our projects forward.
Key Responsibilities
- Business Analysis: Collaborate with stakeholders and technical teams to gather, define, and document business and technical requirements for software systems.
- Requirements Gathering: Lead workshops and consultations to elicit requirements, ensuring they are clear, accurate, and easily traceable.
- Cost Estimation: Provide initial cost estimates for projects, refining them as requirements evolve, to support budget planning.
- Software Testing: Develop and execute test plans and cases, ensuring software meets business and technical specifications. Document testing results and manage defect tracking.
- System Maintenance: Coordinate system updates and maintenance, collaborating with cross-functional teams to implement new technology and resolve issues.
- Risk Management: Identify potential IT risks and recommend solutions to improve system performance and data quality.
- Collaboration: Work closely with IT and business staff throughout the project lifecycle to ensure smooth communication and successful implementation of technology solutions.
- You embrace cultural humility by honoring diverse perspectives and cultures.
- You are committed to equity and inclusion, removing barriers, championing social justice, and fostering a sense of belonging.
- You use an outward mindset to make impactful contributions, blending your personal expertise with collaborative achievements.
- You excel at problem-solving and crafting effective solutions while communicating clearly across different mediums.
- You are dedicated to customer service and navigate diverse interactions to build strong organizational relationships.
- Your technical competence shines, making you an invaluable asset to our team!
We value work-life balance and offer the convenience of remote work with occasional in-person collaboration opportunities. Attending events or working In-office is rarely required and would be scheduled in advance. This is a remote/home-based position available to applicants residing anywhere in Washington State, as well as those living near the Oregon/Washington border and the Idaho/Washington border.
What We’re Looking For – Required Qualifications
Your diverse experiences can make a difference in this role. To be considered for this position, you must meet one of the required qualification options listed and any additional qualifications included in the required qualifications section. Additionally, your IT experience must come from full-time professional employment.
- Option 1: Eight (8) years (full-time equivalent) of professional experience in one or more of the following IT disciplines: business analysis, testing, or systems development. Of those 8 years the following must apply:
- Four (4) or more years of experience (full-time equivalent) as a business analyst.
- Two (2) or more years of professional experience (full-time equivalent) as a Software Analyst, Quality Assurance Tester or Software Developer.
- Option 2: An Associate’s degree or higher and six (6) years (full-time equivalent) of professional experience in one or more of the following IT disciplines: business analysis, testing, or systems development.
- Option 3: A Bachelor’s degree and four (4) years (full-time equivalent) of professional experience in one or more of the following IT disciplines: business analysis, testing, or systems development.
- AND the Following Skills and experience:
- Two (2) or more years of professional experience in a Business Analyst role or similar position supporting the software development process with Business Analyst responsibilities such as eliciting user requirements, analyzing and formally documenting business needs, processes and workflows, and using defined formats for functional use cases and business rules.
- One (1) or more years of experience in Software Testing
- Experience preparing documentation including internal technical documents, system diagrams, use cases, test cases, and user documentation and manuals.
- Experience in proficiently translating complex technical issues into readily understood concepts for staff, management, and the public.
The qualifications below are what would make you a strong fit for this role. While these aren’t required, having them can help you stand out as a candidate.
- Bachelor’s degree in IT program or a closely related fields such as Computer Science, Management Information Systems, Information Technology Informatics
- Experience working with Agile, or other iterative development methodology development methodologies.
- Two (2) years SQL Management Studio tools or equivalent.
- Two (2) years of Software Testing
- One (1) year of software training experience
- Professional Certifications in Business Analysis
- Experience with Lean practices
We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health .
Who We Are
OIT - One Incredible Team!
In the Executive Office of Innovation and Technology (OIT), we’re on a mission to unleash the potential of technology, innovation, data, and informatics for the DOH. We believe in the power of every team member. We're not just a workplace; we're a thriving ecosystem that nurtures individual growth and collective success. As a strategic partner to DOH employees, we cultivate a culture of curiosity, ingenuity, critical thinking, and data-driven decision-making. Our shared goal? Making optimal health a reality for every single person in Washington.
The PHL: Empowering Health and Protecting Communities!
The Washington State Public Health Laboratories (PHL) provides essential support to local health jurisdictions and healthcare providers in disease monitoring and outbreak response. Serving as the reference laboratory, PHL identifies rare diseases such as Rabies, Hantavirus, and West Nile virus, along with analyzing clinical samples for statewide outbreaks and shellfish contamination. With a focus on public health, PHL plays a critical role in safeguarding communities and addressing potential health threats.
We are the Washington State Department of Health (DOH)
At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.
Conditions Of Employment
I am prepared, with or without accommodations, to do the following:
- Commit to a full-time 40-hour work week schedule (flexible work schedule requests must be approved supervisor).
- Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
- Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.
- Perform my job duties either remotely from home or in-person at the designated DOH site location.
- Occasional travel may be necessary, sometimes requiring overnight stays or trips out of state. You must be able to legally drive a vehicle or arrange alternative transportation for state business.
- Engage in emergency response exercises and high-priority assignments as assigned during emergency events.
- Representation: This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
We're committed to a fair and equitable recruitment process. We only consider information submitted through our formal application. We do not accept emailed resumes, cover letters, or supplemental information and will not share any emailed information with the hiring manager.
To apply, click "Apply" and complete the application. Attach your resume, cover letter, and at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Do not include private information such as social security numbers or year of birth.
Make sure to document your years of experience in this field or area of work along with any tools, applications, software, etc. listed in the qualifications section of this job posting.
Do Attach The Following
- Resume
- Cover letter
- References
- DD-214 (if applicable)
- REMOVE personal photos – DO NOT submit any documents containing personal photos.
- Transcripts
- Certifications or Diplomas
- Projects or Portfolios
- Letters of Recommendation
Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations: If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at [email protected] . For general DOH recruitment questions, email the Talent Acquisition Team at [email protected] . Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.
Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
SUBSCRIBE to DOH Job Alerts
Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
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