Desktop Technician
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Job Title : Travel Desktop Technician
Shift: 8:00am-5:00pm M-F
Location: Wilmington, MA 01887(Driving)
Pay: $20-$22/-Hour
All mileage during the day to work locations are reimbursed per the standard mileage.
Job Description:
Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Candidate will be taking PC hardware break fix calls at various locations.
Responsibilities:
PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
Complex desktop and laptop break fix work
Whole unit replacement
Simple desktop printer fixes
Load software with a script
Required Skills:
DELL Desktop PC,
Install/Support, Expert
A+ Certification