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Desktop Technician

Salary undisclosed

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Job Title : Travel Desktop Technician

Shift: 8:00am-5:00pm M-F

Location: Wilmington, MA 01887(Driving)

Pay: $20-$22/-Hour

All mileage during the day to work locations are reimbursed per the standard mileage.

Job Description:

Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Candidate will be taking PC hardware break fix calls at various locations.

Responsibilities:

PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment

Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

May perform routine installs, moves, adds and changes as part of a directed team, including:

Complex desktop and laptop break fix work

Whole unit replacement

Simple desktop printer fixes

Load software with a script

Required Skills:

DELL Desktop PC,

Install/Support, Expert

A+ Certification