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Client Relationship Associate

  • Full Time, onsite
  • Randstad USA
  • Salt Lake City Metropolitan Area, United States of America
Salary undisclosed

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Randstad is actively assisting a long-time client with its search for a Client Relationship Associate (Active Series 7 required). Our client is a well-established and profitable organization with a strong track record of employee development and retention. They are offering competitive compensation, and looking to hire quickly.

Duration: Temp to Perm

Responsibilities:

  • Participate in moderately complex support services in account management, operations, documentation, customer service, and technical support. Identify opportunities for process improvement within the customer support functional area.
  • Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.
  • Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing an understanding of internal and external customer needs.
  • Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues.
  • Serve as the first point of customer contact in providing support for routine technical questions and issues

Requirements:

  • Series 7 required – MUST BE ACTIVE
  • Brokerage operations experience
  • Customer service experience