Receptionist/Front desk

Description

We are offering a short term contract employment opportunity for a Receptionist/Front Desk position in South Hadley, Massachusetts. The role is pivotal to our operations, focusing on ensuring smooth communication and coordination at our front desk. As a Receptionist/Front Desk, you will be the first point of contact for our company, handling various tasks such as scheduling appointments and email correspondence, while providing excellent customer service.

Responsibilities

• Serve as the first point of contact, managing all incoming calls and visitors with professionalism and courtesy.
• Coordinate and schedule appointments, ensuring efficient utilization of company resources.
• Manage email correspondence, ensuring all incoming emails are promptly and accurately responded to or forwarded to the appropriate department.
• Maintain a high level of customer service, addressing customer inquiries and resolving any issues promptly.
• Continuously update and maintain accurate records of customer interactions and transactions.
• Collaborate with various teams to ensure seamless operations and coordination.
• Utilize interpersonal skills to build strong relationships with customers, visitors, and staff.
• Manage front desk operations, ensuring the area is organized and presentable at all times.
• Handle other administrative duties as assigned, contributing to the efficient operation of the company.
  
  

Requirements

• Demonstrated proficiency in Customer Service
• Proven ability to manage Email Correspondence effectively
• Strong Interpersonal Skills to interact with clients and team members
• Experience in scheduling appointments and managing calendars
• Familiarity with basic office equipment including computers, fax machines, and phone systems
• Excellent oral and written communication skills
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Flexibility to adapt to changing priorities and needs
• High level of attention to detail
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Ability to handle sensitive and confidential information with discretion
• Strong problem-solving skills and initiative
• Ability to work in a fast-paced environment
• Previous experience in a receptionist or front desk role is preferred.
  
  

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to

Description

We are offering a short term contract employment opportunity for a Receptionist/Front Desk position in South Hadley, Massachusetts. The role is pivotal to our operations, focusing on ensuring smooth communication and coordination at our front desk. As a Receptionist/Front Desk, you will be the first point of contact for our company, handling various tasks such as scheduling appointments and email correspondence, while providing excellent customer service.

Responsibilities

• Serve as the first point of contact, managing all incoming calls and visitors with professionalism and courtesy.
• Coordinate and schedule appointments, ensuring efficient utilization of company resources.
• Manage email correspondence, ensuring all incoming emails are promptly and accurately responded to or forwarded to the appropriate department.
• Maintain a high level of customer service, addressing customer inquiries and resolving any issues promptly.
• Continuously update and maintain accurate records of customer interactions and transactions.
• Collaborate with various teams to ensure seamless operations and coordination.
• Utilize interpersonal skills to build strong relationships with customers, visitors, and staff.
• Manage front desk operations, ensuring the area is organized and presentable at all times.
• Handle other administrative duties as assigned, contributing to the efficient operation of the company.
  
  

Requirements

• Demonstrated proficiency in Customer Service
• Proven ability to manage Email Correspondence effectively
• Strong Interpersonal Skills to interact with clients and team members
• Experience in scheduling appointments and managing calendars
• Familiarity with basic office equipment including computers, fax machines, and phone systems
• Excellent oral and written communication skills
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Flexibility to adapt to changing priorities and needs
• High level of attention to detail
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Ability to handle sensitive and confidential information with discretion
• Strong problem-solving skills and initiative
• Ability to work in a fast-paced environment
• Previous experience in a receptionist or front desk role is preferred.
  
  

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to