Project Manager/Technology - Senior (6-10 Yrs.)

Will be Hybrid- Austin, TX

Temp Assignment: 11-11-2024-11-10-2025

Pay Rate: W2, $60-$64/hr

No C2C or 1099 options available

Must have 8+ years of experience with project management tools and artifacts, including MS Project, Jira, Confluence, SharePoint, project budgets, change requests, status reports, etc.

Must have experience managing a concurrent portfolio of work greater than $3M

Job Description:

Project Managers are responsible for establishing and leading enterprise-wide, cross functional strategic initiatives. They lead a variety of different types of projects including launching new products and services, large-scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments. We are currently transitioning to a scaled agile model, therefore this role will need both traditional project management, as well as scaled agile methodology experience.

Responsibilities:

• Accountable for defining, planning, orchestrating, and delivering multiple strategic initiatives including business, operational, and information technology deliverables

• Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit

• Directs large-scale, complex projects often involving multiple internal and external constituents and partners

• Directly manages all aspects of the project life cycle and oversees all phases of a project

• Rigorously manages scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters

• Validates financial forecasts and cost assumptions and provides on-going reconciliation of resources and other related project expenditures

• Works with resource managers to ensure that resource capacity planning is accurately forecasted

• Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan

• Handles risks and issues management for the project-level risks and interdependencies

• Partners with Product Owners and Scrum Masters to track Agile development milestones and support Agile practices as needed

• Manages team relationships to ensure effective delivery

• Facilitates problem-solving and resolves stakeholder conflict

• Teaches, coaches, and mentors team members to remove roadblocks and drive project execution

What you are good at:

• Proven ability to build a strong partnership and trust with stakeholders • Ability to navigate a highly matrixed organization effectively and succeed within a highly collaborative culture • Ability to communicate at all levels, including officers, with clarity and precision both written and verbally • Demonstrated sound business and technical acumen • Focused and versatile team player who is comfortable under pressure • Understanding of cross-functional dependencies and how they impact project execution • Expertise with financial data and the technology, tools, and processes that support work and projects/programs • Expert understanding of various software development methodologies including Agile/Scrum, SAFe • Excellent problem-solving and critical-thinking skills • Ability to execute with limited information and ambiguity • Strong attention to detail

What you have (required qualifications):

• 8+ years of project management experience, managing multiple large, complex, and cross functional projects with emphasis on systems and technical environments • 8+ years of experience with project management tools and artifacts, including MS Project, Jira, Confluence, SharePoint, project budgets, change requests, status reports, etc. • Experience managing a concurrent portfolio of work greater than $3M • Experience preparing/presenting information for and engaging with officer-level audiences • Proven experience to execute with limited information and ambiguity • Demonstrated ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace • Proven experience with various software development methodologies including Agile/Scrum • Proven ability to build relationships quickly and earn the trust of sponsors and key stakeholders, being seen as a strategic partner • Deep experience working with product development and technology partners • Proven track record of applying an elevated level of detail to project management and communications • BA/BS degree or equivalent experience Preferred Skills: • Scaled agile methodology experience, strongly preferred • Contact center technology experience (phone/IVR, chat, SMS) • Background/experience in financial services industry • PMP or PMI-ACP certification