Technical Writer
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Our client, a leading financial services company is hiring a Technical Writer on a long-term contract basis.
Job ID 80782
Work Location:
Tampa, FL; Jacksonville, FL or Irving, TX
Summary:
We're looking for a talented Technical Writer to join the Technology MCA team. We're looking for a dynamic and collaborative Technical Writer to create and maintain MCA documentation and guides for consumption by internal employees. We're looking for someone who wants to learn about banking at a global scale, and who can work across the various businesses to deliver clear, engaging user content.
Responsibilities:
Required Skills:
Preferred Skills:
The post appeared first on .
Job ID 80782
Work Location:
Tampa, FL; Jacksonville, FL or Irving, TX
Summary:
We're looking for a talented Technical Writer to join the Technology MCA team. We're looking for a dynamic and collaborative Technical Writer to create and maintain MCA documentation and guides for consumption by internal employees. We're looking for someone who wants to learn about banking at a global scale, and who can work across the various businesses to deliver clear, engaging user content.
Responsibilities:
- Document MCA processes and features, as well as standards and guidelines for system users
- Work with MCA teams to turn draft content into well-organized, easy-to-read documentation
- Collaborate with our Content Team Lead to maintain content quality and consistency
Required Skills:
- 6+ years' experience and Proficiency writing software documentation, including API guides, tutorials, and quick-start guides
- The ability to clearly explain technical concepts
- Empathy for users
- Curiosity
- Proficiency in HTML, Markdown and documentation-as-code
- Experience identifying gaps and types of content to be written
- Experience with Risk, Control or technical products or platforms
- Delivered documentation to market by working across business, engineering, and other stakeholders
- A strong and rationalized sense of priorities, and the ability to translate conflicting priorities and requirements into an actionable plan
- Launched and continuously improved documentation by focusing on both short-term and long-term goals
- Comfort working within an Agile framework
- High levels of accountability and ownership
Preferred Skills:
- Experience in banking or finance
The post appeared first on .
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