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Technical Writer

  • Full Time, onsite
  • TSR Consulting Services, Inc.
  • On Site, United States of America
Salary undisclosed

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Our client, a leading financial services company is hiring a Technical Writer on a long-term contract basis.
Job ID 80782

Work Location:
Tampa, FL; Jacksonville, FL or Irving, TX
Summary:
We're looking for a talented Technical Writer to join the Technology MCA team. We're looking for a dynamic and collaborative Technical Writer to create and maintain MCA documentation and guides for consumption by internal employees. We're looking for someone who wants to learn about banking at a global scale, and who can work across the various businesses to deliver clear, engaging user content.
Responsibilities:
  • Document MCA processes and features, as well as standards and guidelines for system users
  • Work with MCA teams to turn draft content into well-organized, easy-to-read documentation
  • Collaborate with our Content Team Lead to maintain content quality and consistency

Required Skills:
  • 6+ years' experience and Proficiency writing software documentation, including API guides, tutorials, and quick-start guides
  • The ability to clearly explain technical concepts
  • Empathy for users
  • Curiosity
  • Proficiency in HTML, Markdown and documentation-as-code
  • Experience identifying gaps and types of content to be written
  • Experience with Risk, Control or technical products or platforms
  • Delivered documentation to market by working across business, engineering, and other stakeholders
  • A strong and rationalized sense of priorities, and the ability to translate conflicting priorities and requirements into an actionable plan
  • Launched and continuously improved documentation by focusing on both short-term and long-term goals
  • Comfort working within an Agile framework
  • High levels of accountability and ownership

Preferred Skills:
  • Experience in banking or finance

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