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Quality Assurance Specialist

  • Full Time, onsite
  • Charter Global, Inc.
  • Remote On Site, United States of America
Salary undisclosed

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Job Title: Unemployment Insurance Benefits QA Specialist

Location: 100% Remote/WFH

Duration: 36 months+ contract

2 Open positions:

POSITION #1: QA Specialist (Tax focus)

POSITION #2: QA Specialist (Data Migration focus)

Overview:

  • Seeking a skilled Unemployment Insurance Benefits QA Specialist with a focus on tax quality assurance to support our Unemployment Insurance Modernization (UI Mod) Project.
  • This multi-year project aims to enhance the state's unemployment insurance system by replacing the existing mainframe system and other components (web portals, EDMS, etc.) with a commercially available solution built on a modern technology platform.
  • The successful candidate will collaborate with the QA Manager to ensure the highest standards of quality assurance are met throughout the project lifecycle.

Primary Responsibilities:

  • Verify that the unemployment insurance system complies with relevant tax laws and regulations.
  • Design and develop comprehensive test plans, scenarios, and scripts that are repeatable and adhere to established standards.
  • Create and maintain QA artifacts to support testing activities.
  • Execute various levels of testing, including functional, integration, acceptance, and regression testing.
  • Document software defect and validate after defect resolution
  • Participate in product design reviews and provide input on the functional requirement, schedules, issues, and risk
  • Participate in the evaluation and selection of QA testing tools and methodologies that best fit the project need
  • Handle issues related to QA testing component within a project
  • Adhere to specific QA testing standards and guideline for the project
  • Assists in the development of QA testing plans and cases
  • Create test data, execute and maintain tests and tests scripts
  • Review test scripts for completeness and accuracy

Key Qualifications:

  • Strong understanding of unemployment insurance tax laws.
  • Experience conducting quality assurance on unemployment insurance system projects.
  • Proven experience managing quality assurance for large-scale projects with multiple stakeholders (budget of $10 million or more).
  • Managed QA for IT projects with a budget of at least $3 million.
  • Proficiency in Agile or hybrid Agile methodologies.
  • Comprehensive understanding of the entire lifecycle process of quality management.

Best Regards,

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David Roy | Talent Acquisition Manager US Staffing | Charter Global Inc.

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