Salesforce Junior Business Analyst
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We are looking for a Junior Salesforce Business Analyst, who will play a key role in gathering requirements, analyzing business processes, and supporting the implementation of Salesforce solutions. Work closely with stakeholders to ensure that Salesforce aligns with business goals and enhances operational efficiency.
location: Hallandale Beach, Florida
job type: Contract
salary: $35.46 - 36.46 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Required Skills -
Salesforce Sales, Service Cloud, BA Certification
Job Duties -
Building a clear requirements development strategy for each customer engagement.
Leading discovery workshops, which includes the facilitation and solution presentations.
Defining Personas.
Documenting requirements in User Story format.
Organizing and driving process reengineering sessions
Identifying and creating an inventory of customer process pain points and gaps in best practices.
Performing rapid analysis and decomposition of complex business information into functional process components.
Perform business process modeling, user experience modeling, and basic technical architecture diagramming.
Interpreting technical and business strategy roadmaps.
Building and demonstrating prototypes in Salesforce.
Presenting to executive level audiences as well as technical teams.
Participate and guide customers through user acceptance test planning and execution.
An understanding of Salesforce capabilities and limitations. Able to clearly communicate those to customers.
Leveraging multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)
Salesforce consultant certifications preferred
Certified Business analyst certification is a plus
Job Requirements -
- Excellent knowledge of and expertise with Sales Cloud, Service Cloud
- Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
- Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
- Collaborate with cross-functional teams to build sustainable applications.
- An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
- Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
- Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required.
- Salesforce implementation experience across the whole Software Development Lifecycle (SDLC) 3 years of experience as a Business Analyst or Systems Consultant for a mid sized organization, or direct consulting expertise leading business transformation projects
Desired Skills & Experience -
Agile methodologies and tools (e.g., Jira, Confluence) is preferred
qualifications:
- Experience level: Entry Level
- Minimum 3 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
