Program Manager- Senior

• Responsible for people and performance management all the project managers
• Hold daily/weekly communications with the project manager to understand and assist the project managers on project management (not program-level business or technical decisions).
• Ensures that there is a baseline schedule for the respective projects managed by the project managers
• Ensures that the project managers are keeping the project schedule, cost, and other components of DIT s touchdown tool every week by COB every Thursday
• Review and provide input on status reports and metrics project managers prepare before publishing.
• Ensures all PMs are providing status reports in the same format on time to meet the program reporting needs
• Setting clear expectations for team members, including project management deliverables and trackers associated with the respective workstream
• Partners with the project director and Epic implementation director to provide specific assistance to the program
• Manage, advise, and coach team members by providing guidance on project issues, key project success factors, and lessons learned.
• Reinforcing the importance of the project together with the executives and the program director and providing consistent communication to the project team.
• Manage capacity, demand, and utilization of resources needs
• Build strong relationships with the executives, program directors, Project Managers, Analysts, Epic, DIT, and business to influence outcomes.
• Facilitates meetings (not regular project meetings) aligned toward critical escalation, conflicts, and resolutions to long-winding and pending challenges
• Create job descriptions and responsibilities for new hires or backfills
• Participates in the interview panel to select project managers, analysts, and other critical roles
• Recommend hiring and rolling off staff in collaboration with the program director, leaders, and staffing plan.
• Travel onsite for a week every month for team collaborations, celebrate victories, and team building
• Be on camera during meetings and one-on-one calls for effective collaborations

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