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Incident Management W2 Only Des Moines, IA

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Incident Management Consultant
HYBRID - Des Moines, IA
6 months
Rate on W2
Client: Randstad / LTI

Must have: Oracle JDE and Servicenow

Responsibilities:

  • Provide support for JDE primarily in Finance module and other surrounding interfaces and peripheral systems
  • Triage andor resolve Incidents prioritize and thereafter track to closure in ServiceNow
  • Provide fix for issues or drive issues to resolution by escalating to respective stakeholders
  • Assist compliance team with their Audits as needed
  • Lead andor support Root Cause Analysis RCA
  • Work on bulk data update requests
  • Identify and lead problem management tickets to eliminate or Shift Left or automate
  • Documentation Standard work creation resulting in left shift
  • Process gap identification and remediation
  • Generate ideas for incident reducing automation
  • Maintain recurring issue tracker and remediation plan
  • Month end monitoring and support process status communication
  • Work from client office based out in Desmoines Iowa and serve as a liaison between IT and business users
  • Work closely with the LTIMindtree project manager and client business teams
  • Coordinate with LTIMindtree team based out in India and USA

Skills:

  • Possess good understanding of Accounts Payable Accounts receivable General Ledger Fixed Assets Project Cost Management business processes
  • Experience in oil and gas industry is preferable
  • Must have experience of leading a JDE Support project in an onsiteoffshore model
  • Must understand the JDE SDLC process test script creation and should be able to handle functional testing ICRP and UAT
  • Oracle JD Edwards Finance Consultant

Thanks,

Vinay V
INFOWAY SOFTWARE/AMICUS SYSTEMS INC.
388 Washington Road, Suite A
Sayreville, NJ 08872
Number: Whatsapp +91
Fax:

Corporate Website ;br />(If you can t reach me drop an email, I will reply to you immediate.

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