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Senior UX Researcher

Salary undisclosed

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  • 10+ years of experience in IT and 7+ years of experience as researcher who has a quantitative research background utilizing statistics.
  • Knowledge of SQL and the ability to manage and query data.
  • A solid grasp of user-centered design, testing methodologies and usability.
  • Demonstrable user impact and influence on product experience.
  • Research including user personas, surveys & journey maps.
  • Planning and executing research projects, drawing on research from various areas of the business: analytics, customer insight, support, account managers.
  • Identify the proper research methods based upon product phase and timeline.
  • Recruit test participants and manage participant scheduling.
  • Create test criteria and run usability study sessions.
  • Experience in qualitative and quantitative results impacting product strategy.
  • Partner with UX team and product owners to understand detailed requirements.
  • Develop research reports with clear and actionable recommendations.
  • Effectively and creatively communicate research and play a key role in stimulating designs for the product.

Preferred skills:

  • Coding/Programming Skills such as R
  • Mixpanel and Salesforce software experience.
  • Experience in healthcare
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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