Housing Choice Voucher Program Supervisor
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CLACKAMAS COUNTY CORE VALUES
Clackamas County Employees Work To Serve The Public And Enrich Our Community. In That Spirit, We Pledge To Hold Ourselves To These Standards At All Times In Our Interactions With Customers And One Another
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This position will remain open until filled. The first application review will be Thursday, October 31, 2024. We reserve the right to close this recruitment at any time on or after that date.
INFORMATION SESSION
Would you like to learn more about this opportunity, working for the Housing Authority of Clackamas County, our commitment to equity and inclusion, or how to navigate the application process? Please join an upcoming information session on Monday, October 28, at Noon (12:00 PM PDT). Please visit the link below to register for the information session to learn more about this position and the valuable work done at the Housing Authority of Clackamas County:
Housing Choice Voucher Program Supervisor Information Session
Pay And Benefits
Annual Pay Range: $38.710776 - $52.259759
Hourly Pay Range: $80,518.41 - $108,700.30
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee’s date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous Paid Time Off Package, Including
Non-Represented Group 2 Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
The Housing Authority of Clackamas County is actively seeking a dynamic Housing Choice Voucher (HCV) Program Supervisor. This pivotal role is instrumental in leading a team dedicated to providing vital housing services to our community. The HCV Program Supervisor plays a crucial part in ensuring the efficient operation of the HCV program, meeting federal requirements, and upholding the agency's core values. We are looking for a candidate who is passionate about problem-solving, has a strategic mindset to ensure program compliance, and is committed to fostering a supportive, high-performing team environment. If you are an innovative leader with experience in housing programs and a desire to make a real impact, we want to hear from you.
Key Responsibilities
As the HCV Program Supervisor, you will lead a team of specialists responsible for administering the Housing Choice Voucher program. Your role involves guiding staff through complex cases and ensuring that all annual and interim reexaminations, landlord rent increases, and client moves are handled accurately and with timeliness. You will be tasked with identifying inefficiencies, ensuring compliance with funding requirements, and maintaining the program's high-performer status by continuously monitoring staff performance. Your proactive approach, which includes removing obstacles that prevent families from securing and maintaining their housing, will be a key driver of operational improvements.
The selected candidate will lead and manage a high-functioning team, emphasizing collaboration and building trusting relationships. The incumbent must be able to apply a trauma-informed lens, collaborative problem-solving, and consensus-building skills when leading, engaging, and collaborating with diverse groups, including communities of color, people living outside and/or receiving services, rural communities, subject-matter experts, coworkers, community partners, advocates, and service providers.
The Ideal Candidate
The ideal candidate is a strategic leader with a deep understanding of the Housing Choice Voucher program and a track record of ensuring compliance with federal and local regulations. You possess excellent leadership and interpersonal skills, with the ability to motivate your team and foster a collaborative environment that empowers staff to excel. You are detail-oriented, with a strong analytical mindset, and adept at managing budgets, handling complex cases, and driving program improvements. Your passion for community service and housing equity and your ability to think critically and implement creative solutions will be essential to your success in this role. This position offers a unique opportunity for personal growth and learning, as you will be at the forefront of driving positive change in our community.
Required Minimum Qualifications/ Transferrable Skills:*
The following preferred qualifications are NOT required to qualify. However, we may use them to help us identify the most qualified candidates.
Duties may include but are not limited to the following:
This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY
The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division.
The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County.
Learn more about the Housing Authority of Clackamas County
The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation.
Housing and Community Development Division (HCD) is a Division of the Health, Housing, and Human Services (H3S) Department .
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
Learn more about Health, Housing, and Human Services
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application
How To Claim Veteran's Preference
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day .
EQUAL EMPLOYMENT OPPORTUNIT Y
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
[email protected]
Clackamas County Employees Work To Serve The Public And Enrich Our Community. In That Spirit, We Pledge To Hold Ourselves To These Standards At All Times In Our Interactions With Customers And One Another
- Service
- Professionalism
- Integrity
- Respect
- Individual accountability
- Trust
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This position will remain open until filled. The first application review will be Thursday, October 31, 2024. We reserve the right to close this recruitment at any time on or after that date.
INFORMATION SESSION
Would you like to learn more about this opportunity, working for the Housing Authority of Clackamas County, our commitment to equity and inclusion, or how to navigate the application process? Please join an upcoming information session on Monday, October 28, at Noon (12:00 PM PDT). Please visit the link below to register for the information session to learn more about this position and the valuable work done at the Housing Authority of Clackamas County:
Housing Choice Voucher Program Supervisor Information Session
Pay And Benefits
Annual Pay Range: $38.710776 - $52.259759
Hourly Pay Range: $80,518.41 - $108,700.30
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee’s date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous Paid Time Off Package, Including
- 16 hours of vacation accrual per month
- Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at time of hire.
- 8 hours of sick accrual per month
- 10 paid holidays and 1 personal day per year
- Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
- Employer-paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)
- A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
- A Choice of Dental Plans
- Robust EAP and wellness programs, including gym discounts and wellness education classes
- Longevity pay
- Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
- A variety of additional optional benefits (see links below for additional information)
Non-Represented Group 2 Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
The Housing Authority of Clackamas County is actively seeking a dynamic Housing Choice Voucher (HCV) Program Supervisor. This pivotal role is instrumental in leading a team dedicated to providing vital housing services to our community. The HCV Program Supervisor plays a crucial part in ensuring the efficient operation of the HCV program, meeting federal requirements, and upholding the agency's core values. We are looking for a candidate who is passionate about problem-solving, has a strategic mindset to ensure program compliance, and is committed to fostering a supportive, high-performing team environment. If you are an innovative leader with experience in housing programs and a desire to make a real impact, we want to hear from you.
Key Responsibilities
As the HCV Program Supervisor, you will lead a team of specialists responsible for administering the Housing Choice Voucher program. Your role involves guiding staff through complex cases and ensuring that all annual and interim reexaminations, landlord rent increases, and client moves are handled accurately and with timeliness. You will be tasked with identifying inefficiencies, ensuring compliance with funding requirements, and maintaining the program's high-performer status by continuously monitoring staff performance. Your proactive approach, which includes removing obstacles that prevent families from securing and maintaining their housing, will be a key driver of operational improvements.
The selected candidate will lead and manage a high-functioning team, emphasizing collaboration and building trusting relationships. The incumbent must be able to apply a trauma-informed lens, collaborative problem-solving, and consensus-building skills when leading, engaging, and collaborating with diverse groups, including communities of color, people living outside and/or receiving services, rural communities, subject-matter experts, coworkers, community partners, advocates, and service providers.
The Ideal Candidate
The ideal candidate is a strategic leader with a deep understanding of the Housing Choice Voucher program and a track record of ensuring compliance with federal and local regulations. You possess excellent leadership and interpersonal skills, with the ability to motivate your team and foster a collaborative environment that empowers staff to excel. You are detail-oriented, with a strong analytical mindset, and adept at managing budgets, handling complex cases, and driving program improvements. Your passion for community service and housing equity and your ability to think critically and implement creative solutions will be essential to your success in this role. This position offers a unique opportunity for personal growth and learning, as you will be at the forefront of driving positive change in our community.
Required Minimum Qualifications/ Transferrable Skills:*
- A minimum of six (6) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
- At least two (2) years of that experience must have been in a lead or supervisory positions
- Demonstrated experience advancing racial equity in a workplace or community setting
The following preferred qualifications are NOT required to qualify. However, we may use them to help us identify the most qualified candidates.
- Lived experience in housing instability, homelessness, or other institutional marginalization and/or working with people experiencing homelessness
- Experience working with vulnerable populations, including older adults, persons with disabilities, and low-income households
- Effective communication skills, both written and oral, with employees and the public
- Experience working with a HUD rental assistance program and/or Public Housing program
- Completion of one or more of the following trainings: Fair Housing Training, Occupancy Specialist Certification/Training, Eligibility Specialist Training, Yardi software Training, HQS, or NSPIRE Training
- Experience in budget tracking and forecasting
- Knowledge of public funding sources
- Knowledge and understanding of lean practices and principles
- Ability to build and maintain positive relationships with Housing Authority leadership, staff, and community stakeholders and engage others in ways that foster respect and trust
- Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy
- Must pass a criminal history check which may include national or state fingerprint records check
- Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy
- For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
Duties may include but are not limited to the following:
- Plans and coordinates the activities of the HACC Occupancy Specialists; develops work plans, assigns intakes and inspections, allocates resources, and develops schedules to accomplish program goals.
- Monitors and evaluates effectiveness in meeting established objectives of program and clientele; develops and implements procedural improvements and recommends policy changes to higher level management.
- Hires and supervises professional and technical staff to provide quality service to citizens and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and facilitates staff training and development programs; promotes cooperative team efforts among staff and other County departments.
- Provides direction to staff on complex technical or procedural issues; makes or reviews decisions on difficult case problems; assists with resolving participant concerns or grievances; maintains or reviews client case files.
- Coordinates the activities of the HCV Occupancy Specialists team with other human service programs within assigned department and other community and government agencies; serves as liaison to private industry.
- Assists in preparing and updating budgets and grant proposals; manages budget/grant funds and authorizes/reviews limited program expenditures; gathers and compiles data and prepares reports.
- Conducts public relations and outreach activities; recruits volunteers; researches resources within community and private organizations; provides program information to the public, community groups, and agencies; prepares or reviews flyers, brochures, newsletter articles, classified advertisements, press releases, and correspondence.
This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY
The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division.
The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County.
Learn more about the Housing Authority of Clackamas County
The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation.
Housing and Community Development Division (HCD) is a Division of the Health, Housing, and Human Services (H3S) Department .
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
- EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
- EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
- ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
Learn more about Health, Housing, and Human Services
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application
- Application Process
- Help with the Application
How To Claim Veteran's Preference
- Request Veterans' Preference
- Learn more about the County's Veterans' Preference
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day .
EQUAL EMPLOYMENT OPPORTUNIT Y
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
[email protected]
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