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Jobs or company...

RPA UiPath L3 Support

Salary undisclosed

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Dice
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Simplified

Company: iTech US, Inc.

Job Title: RPA UiPath L3 Support

Location: Charlotte-NC/Dallas TX/ North Brunswick NJ (Hybrid)

Job Responsibilities:

  • Responsible for Automation Project Support
  • Attend deployment meetings to understand the necessary requirements of each project
  • Create NAS drives (shared folders) along with necessary permissions
  • Request and configure Bot Runner accounts with correct entitlements
  • Request and configure Application ID s
  • Install and configure necessary project applications on our servers
  • Create requests for new databases as well as proper permissions
  • Request firewall rules for access to applications, databases, and websites
  • Maintain a great working relationship with our Business Line Leaders
  • Responsible for Incident Management
  • Participate in on-call rotation to infrastructure & automation support
  • Accept incidents within our SLA and work them to resolve

Required Skills:

  • Strong Uipath resource who can do L2/L3 support.
  • Assign the proper tasks to development team for validations
  • Accept code migration task and complete per the developer s instructions
  • Update the change notes and perform closure of change tasks and main change
  • Infrastructure Support
  • Ensure our server environment is performing at a high level and is resilient to changes in the environment (DR, Device Pools)
  • Work closely with our internal partners as well as our vendors.
  • Be ready for application updates and modifications
  • Participate in Vendor calls and troubleshooting sessions
  • Perform RCA with our development teams, internal teams as well as our vendors

Required Education: At least a Bachelor s Degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems or closely related field is required.

Necessary Skills: RPA, UiPath, L2, L3 Support

To Apply :

VamshiKrishna. K

iTech US, Inc.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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