Systems Programmer/Analyst
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As a Systems Programmer/Analyst, this position helps provide centralized planning, design and management of the units tier-3 infrastructure and services in support of the CITRIS internal technical implementations and operations.
These systems and services are the backbone of the CITRIS centralized IT management environment as well as the foundation for all the consumable CITRIS services and operations externally and internally.
This position serves as a key member of CITRIS's enterprise Disaster Response and IT Incident teams as part of a master business continuity plan under the College Information Security and Policy Office (CISPO). The membership role is extremely sensitive and requires professional status. Team members are on 24x7 call status.
This position serves as one of the tier-3 liaisons between many of the UITS central service units, CITRIS's tier-2 units and the frontline of CITRIS's desktop support environment. It requires a highly technical professional with excellent information project management skills; a thorough technical knowledge of network topography and protocol usage; Windows Server, Linux Server and Apple OS Server architecture and enterprise management; Active Directory usage and implementation as it relates to IU and CITRIS's AD management structure. Further requirements include strong foundations of organizational information assurance, information, and operational risk; strong foundations of strategic and managerial business intelligence; strong foundations in enterprise information systems analysis and design.
This position serves as an integral member to the units Enterprise Technology Support (ETS) teams adherence to IU policy propagation; security systems administration and implementation. The work is performed on critical automated processes, computer systems, networks, databases, information systems, telecommunication systems, and computer policies, procedures, and practices.
At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
Job Summary
Department-Specific Responsibilities
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Required
Preferred
Required
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Information Technology
Job Family: Sys Admin, Engineer & Program
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.
Contact Us
Request Support
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Apply for Job
These systems and services are the backbone of the CITRIS centralized IT management environment as well as the foundation for all the consumable CITRIS services and operations externally and internally.
This position serves as a key member of CITRIS's enterprise Disaster Response and IT Incident teams as part of a master business continuity plan under the College Information Security and Policy Office (CISPO). The membership role is extremely sensitive and requires professional status. Team members are on 24x7 call status.
This position serves as one of the tier-3 liaisons between many of the UITS central service units, CITRIS's tier-2 units and the frontline of CITRIS's desktop support environment. It requires a highly technical professional with excellent information project management skills; a thorough technical knowledge of network topography and protocol usage; Windows Server, Linux Server and Apple OS Server architecture and enterprise management; Active Directory usage and implementation as it relates to IU and CITRIS's AD management structure. Further requirements include strong foundations of organizational information assurance, information, and operational risk; strong foundations of strategic and managerial business intelligence; strong foundations in enterprise information systems analysis and design.
This position serves as an integral member to the units Enterprise Technology Support (ETS) teams adherence to IU policy propagation; security systems administration and implementation. The work is performed on critical automated processes, computer systems, networks, databases, information systems, telecommunication systems, and computer policies, procedures, and practices.
At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
Job Summary
Department-Specific Responsibilities
- Responsible for the reliability, security, performance, and functionality of the unit's enterprise infrastructure systems (including level-3 file services, application and licensing servers, group policy and script server, monitoring servers, database servers, and web servers) for all operational server operating environments.
- Acts as a technical resource for other unit staff. Work at a high level of all support services responsibilities including computer systems analysis and networking. Database and application development for the timely dissemination of enterprise server services, tools and data for unit staff and customers. Develops and maintains automated unit reporting of unit's server environment.
- Responsible for analyzing, architecting, implementing, and supporting redundancy solutions within the unit's server environment to ensure robustness and efficiency of support. This includes hardware (e.g. power supplies, network cards, memory, disk), primary storage (e.g. RAID technology, hot swap), and secondary storage (backups (local and remote), vaulting, disaster recovery).
- Makes recommendations for unit's support services and enterprise server services policies and procedures based on analysis of systems, customer requirements and the unit's server and desktop systems enterprise model. Supports, maintains and enhances units support services and enterprise server services standards and policies.
- Acts as one of the unit's networking configuration experts and primary contact for networking solutions (configuration, tools) and issues (connectivity, performance).
- Evaluates, enhances and migrates unit's tier-3 server environment architecture in response to new proven technologies while minimizing exposure and maintenance costs, and enhancing customer service offerings. Then helps the CITRIS Technical team migrate their systems to the new infrastructure.
- Support unit's customers and staff in direct and indirect use of unit's servers. Including Active Directory Group Policy, login scripts, Organization Unit configuration, Server security, user domain issues and account management.
- Provides experienced analysis and programming related to the design, development, and support of systems.
- Consults with stakeholder(s) to define system requirements, problems, and proposals; conducts detailed studies, presents detailed requirements/designs to the stakeholder(s), and obtains agreement and approval for proposed updates/changes.
- Prepares conversion and systems implementation plans and schedules; translates system design to detailed program specifications.
- Documents systems analysis and programming efforts (changes, new functionality, issue/problem resolution); performs system unit and integration testing and presents final test results to stakeholder(s) and/or leadership.
- Researches and stays up-to-date with new standards, tools, and emerging technology and services and makes recommendations for possible short-term, mid-term or long-term integration.
- Ensures that all protocols used in the design and programming of systems are up to date and compliant with university policies and standards.
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree
- Degree in computer science or related field
Required
- 2 years of systems programming/analysis or related experience
- 3 years of advanced systems analysis, systems architecture, systems programming/analysis, and systems administration or related experience
- 1 year of advanced information infrastructure analysis and design
Preferred
- Microsoft Certifications in Related Fields, Service Oriented Architecture (SOA), IASA's Certified IT Architect (CITA), IT Architecture Certification (ITAC), the Open Group's Certified Architect (Open CA), PMI's Project Management Professional (PMP), PMI's PMI Agile Certified Practitioner (PMI-ACP), TOGAF, Comptia's Project+ certifications
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Highly thorough and dependable
- Demonstrates a high level of accuracy, even under pressure
- Programming skills in languages and scripting environments: .NET framework, C++/C#, Java/J2EE & Visual Basic; Windows PowerShell, VB Scripting, JavaScript, JSON, Perl, PHP, HTML, CSS, Cold Fusion, DHTML, ASP.NET and MMSQL\MySQL
- Demonstrated competence in the following programming and scripting languages: Visual Basic, Cold Fusion, .NET Windows Framework, VBScript, Javascript, Powershell, Windows CMD and BAT. Experience with PERL, Python and C++ a bonus
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Information Technology
Job Family: Sys Admin, Engineer & Program
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.
Contact Us
Request Support
Telephone:
Apply for Job
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