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IT Trainer

Salary undisclosed

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Under supervision, the incumbent will:

Determine skill gaps and training needs in consultation with district, regional, and staff.

Communicate skill gaps and training needs within the Provide training and support team to best develop learning strategies, content, and delivery that best fits the needs of the users.

Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic goals.

Create and curate training materials.

Deliver trainings and offer follow-up support for ongoing learning.

Provide help-desk support.

Coach staff through troubleshooting computer hardware and software issues.

Using deep program subject matter expertise, advise staff regarding program workflow best practices.

Travel to deliver on-site training, as deemed necessary.

Deliver online, web-based training on both a scheduled and as-needed basis.

Provide office hours for impromptu training requests.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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