UX Specialist
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Must provide a digital portfolio of design work for review.
Multiple year long contract
Strong knowledge of user-centered design principles; documenting user requirements; user needs/pain points; Interaction/Interface design experience utilizing user-centered methods; designing and conducting formative various user research tests.
Position Description:
Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
Elicit business goals and user needs from stakeholders
Facilitate customer discovery sessions
Create Conceptual Models, Journey Maps, Personas and Scenarios of Use
Create and refine screen prototypes
Document user requirements, screen designs, and design recommendations.
Required Skills
Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations
Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal settings
Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings
Experience using Axure RP prototyping software
Experience with AdobeXD prototyping software
Experience with Pega and/or ServiceNow platforms
Experience with the Agile/Scrum methodology