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Position: QA Specialist
Duration: 3 Years
Location: North Dakota (Remote work)
Job Service North Dakota (JSND) is seeking a skilled Unemployment Insurance Benefits QA Specialist with a focus on tax quality assurance to support our Unemployment Insurance Modernization (UI Mod) Project. This multi-year project aims to enhance the state's unemployment insurance system by replacing the existing mainframe system and other components (web portals, EDMS, etc.) with a commercially available solution built on a modern technology platform. The successful candidate will collaborate with the QA Manager to ensure the highest standards of quality assurance are met throughout the project lifecycle.
Primary Responsibilities:
- Verify that the unemployment insurance system complies with relevant tax laws and regulations.
- Design and develop comprehensive test plans, scenarios, and scripts that are repeatable and adhere to established standards.
- Create and maintain QA artifacts to support testing activities.
- Execute various levels of testing, including functional, integration, acceptance, and regression testing.
- Document software defect and validate after defect resolution
- Participate in product design reviews and provide input on the functional requirement, schedules, issues, and risk
- Participate in the evaluation and selection of QA testing tools and methodologies that best fit the project need
- Handle issues related to QA testing component within a project
- Adhere to specific QA testing standards and guideline for the project
- Assists in the development of QA testing plans and cases
- Create test data, execute and maintain tests and tests scripts
- Review test scripts for completeness and accuracy
Key Qualifications:
- Strong understanding of unemployment insurance tax laws.
- Experience conducting quality assurance on unemployment insurance system projects.
- Proven experience managing quality assurance for large-scale projects with multiple stakeholders (budget of $10 million or more).
- Managed QA for IT projects with a budget of at least $3 million.
- Proficiency in Agile or hybrid Agile methodologies.
- Comprehensive understanding of the entire lifecycle process of quality management.
Skills and Abilities:
- Effective written and oral communication skills.
- Ability to build and maintain solid working relationships.
- Demonstrated ability to develop and document processes clearly and effectively.
- Enjoys working with people in a collaborative environment.
- Quick learner in a rapidly changing technology landscape.
- Embodies the core values of Gratitude, Humility, Curiosity, and Courage.