UX Researcher

At Gitwit, we know that in the world of product development, success is often hidden in the smallest details. A tiny change in user experience can make the difference between a breakthrough product and one that fades into obscurity. That s why we don t just follow trends we obsess over insights. We are driven by FOMI Fear of Missing Insights and we re searching for someone who shares our passion.

As a member of our Discovery Team, you ll help build entirely new ventures, develop and launch groundbreaking products, and guide continuous discovery for ongoing improvements. Your role is critical: the 100s of insights you uncover will shape solutions that directly impact millions of users.

We know that discovery is not an afterthought it s our competitive edge. While other companies talk about empathy, we live it, placing discovery and user understanding at the core of everything we do.

Relentlessly Research-Centered, Because We re User-Centered

To understand the importance we place on UX research, here s a glimpse of what s on our radar for 2025:

Gitwit s #1 Core Value: Use empathy to drive innovation

As a UX Researcher, you ll help us build products that make a meaningful difference in people s daily lives. You ll collaborate with designers, strategists, engineers, and other researchers to develop fresh ideas and improve existing ones. Whether you re validating a new concept, testing wireframes, or refining live products, you ll be at the forefront of uncovering the insights that guide our product strategy.

To take our UX research to the next level, we need someone who can:

Use multiple methodologies to discover user and product insights.
From quick user gut checks with the team to robust 40+ interview projects, every product we work on is a little bit unique. In the past, you ve designed and executed research plans that employ a variety of different research methods. These might include ethnographic research, user interviews, surveys, and product data analysis. You can figure out which approach or combination makes the most sense for the need at hand.

Deliver Findings that Drive Action.
You re not just gathering data you re telling stories. Your ability to sift through research artifacts and product data will help you identify the insights that matter most. You ll communicate these findings in a way that sparks empathy and inspires action from our teams.

Never Stop Learning.
At Gitwit, we believe in continuous discovery, and that mindset extends to you. You re always on the lookout for new research techniques, eager to experiment with innovative approaches that can lead to better outcomes.

Bring New Software Ventures to Life.
We don t just improve existing products we create entirely new ones. You ll be a vital part of bringing our new ventures from idea to reality, guiding everything from concept validation and journey mapping to UX discovery. Your insights will lead to pivotal shifts in product design and strategy.

Apply Your Expertise Across Industries.
From healthcare and banking to consumer apps and SaaS products, the scope of our work is vast. You ll have the opportunity to apply your UX research skills across a wide range of industries and projects, ensuring every product we touch delivers exceptional user experiences.