System Administrator
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Job Description
I hope you're having a great week!
My name is David Roy and I work with Charter Global Inc., a global Information Technology and Solutions provider with more than 30 years of proven track record in gaining customer confidence. I came across your resume, and it looks like you may have the skills for this position. If you are interested, please feel free to call me at my Desk # +1 678-390-5474 to discuss more.
Job Title: System Administrator
Location: 100% Remote/WFH
Duration: 14 months contract+
Required Skills:
Strong Customer Service Skills.
Proficient in writing and speaking the English language and communicate effectively.
Ability to work in a Microsoft Teams environment and take part in Teams Video conference meetings.
Understanding prioritizing work based on SLA agreements.
General understanding on Active Directory Users and Groups- creating users, groups, organizational units, and computer objects.
Ability to work 40 hours per week and be accountable.
Ability clearly document work performed within our Service Now ticketing platform.
Follow procedures and documentation for fulfilling requests.
Effectively interpret and communicate highly technical information to non-technical and technical users.
Nice to have Skills:
Professional certifications in hardware, operating systems
Ability to troubleshoot Telecom call center issues.
Provide Network and VPN related troubleshooting.
Experience with Palo Alto, Juniper, and Extreme switching.
Experience with using PowerShell Scripting.
Best Regards,
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David Roy | Talent Acquisition Manager US Staffing | Charter Global Inc.