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Medallia Technical Analyst II Remote II MPC certificate.

  • Full Time, remote
  • Trail Blazer Consulting LLC
  • Remote, United States of America
Salary undisclosed

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Title : Medallia Technical Analyst

Location : Remote

Duration : 3 months

Interview WEB

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Job Duties:

MPC Certified (MPC = Medallia Product Certificate)

Skills

Back-end Medallia experience, including:

  • Building auto importers for new survey programs
  • Doing file inflow reviews to understand impact of file changes
  • Building new surveys in Medallia (start to finish)
  • Reviewing user access and permissions
  • Building and simplifying org hierarchy
  • Building lookup tableso Build new roles
  • Maintaining survey technical spec documentation
  • Using Conversations
  • Integrations with other systems (Jira, Salesforce)

Front-end Medallia experience, including:

  • Building net new reporting in Medallia
  • Understanding Medallia's modules and implement modules comfortably
  • Troubleshooting reporting issues
  • Adding new data to reporting
  • Building Text Analytics topics
  • Setting alerts / rapid response templates and implementing in Medallia

Medallia Digital Experience

  • Building surveys start to finish in digital
  • Closed loop feedback in Digital

Skills: front end software development

Additional Skills: Medallia Experience Management

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