Medallia Technical Analyst II Remote II MPC certificate.
Salary undisclosed
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Title : Medallia Technical Analyst
Location : Remote
Duration : 3 months
Interview WEB
Active Linkedin with pic.
Job Duties:
MPC Certified (MPC = Medallia Product Certificate)
Skills
Back-end Medallia experience, including:
- Building auto importers for new survey programs
- Doing file inflow reviews to understand impact of file changes
- Building new surveys in Medallia (start to finish)
- Reviewing user access and permissions
- Building and simplifying org hierarchy
- Building lookup tableso Build new roles
- Maintaining survey technical spec documentation
- Using Conversations
- Integrations with other systems (Jira, Salesforce)
Front-end Medallia experience, including:
- Building net new reporting in Medallia
- Understanding Medallia's modules and implement modules comfortably
- Troubleshooting reporting issues
- Adding new data to reporting
- Building Text Analytics topics
- Setting alerts / rapid response templates and implementing in Medallia
Medallia Digital Experience
- Building surveys start to finish in digital
- Closed loop feedback in Digital
Skills: front end software development
Additional Skills: Medallia Experience Management
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