Systems Technician
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STATUS: Full time
DIVISION: Admin and Finance
REPORTS TO: Assistant Director Campus Applications & Technology
SUPERVISES: N/A
FLSA STATUS: Non Exempt
Position Description
The Systems Technician is responsible for the installation, support and troubleshooting of Windows and Macintosh computer systems and peripherals across CCS. This position also works closely with and assists networking staff with projects and troubleshooting.
Position Accountabilities And Essential Functions
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to maintain a stationary position, use a computer and other office equipment, and communicate effectively in person, by phone, and virtually. Frequent interaction with others, including staff, faculty, students and third parties is required. The employee may occasionally be required to move files or other objects weighing up to 25 pounds, including from low and high places. The ability to move around within the office and between buildings on campus, attend off-site meetings and events, and travel between Ford Campus site to Taubman Center site are required. CCS will make reasonable accommodations that will allow individuals with disabilities to perform the essential functions.
About CCS
The College for Creative Studies (CCS) is a nonprofit, private college authorized by the Michigan Education Department to grant Bachelor’s and Master’s degrees. CCS, located in midtown Detroit, strives to provide students with the tools needed for successful careers in the dynamic and growing creative industries. CCS fosters students’ resolve to pursue excellence, act ethically, engage their responsibilities as citizens, and learn throughout their lives. With world-class faculty and unsurpassed facilities, students learn to be visual communicators who actively use art and design toward the betterment of society. The College is a major supplier of talent to numerous industries, such as transportation, film and animation, advertising and communications, consumer electronics, athletic apparel, and many more. Its graduates are exhibiting artists and teachers, design problem solvers and innovators, as well as creative leaders in business.
To apply
Applicants are encouraged to apply immediately. The search will close when a suitable candidate is hired. Interested candidates should submit the following in PDF format: Resume and a letter of application should be submitted to: [email protected]
CCS website: http://www.collegeforcreativestudies.edu/
The College for Creative Studies, a leading college of art and design, represents a community composed of individuals with many perspectives, personal experiences, values, identities and worldviews and we value the diversity this brings to our organization. CCS is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to age, race, color, national origin, religion, sex, sexual orientation, height, weight, gender identity, marital or veteran status, disability or any other legally protected status.
The College for Creative Studies subscribes to the principle of equal opportunity in its employment, admissions and educational practices and strives to provide an environment and workplace free from unlawful harassment or discrimination. Diversity, Equity and Inclusion are part of our Core Institutional Values and we encourage applications from all individuals.
DIVISION: Admin and Finance
REPORTS TO: Assistant Director Campus Applications & Technology
SUPERVISES: N/A
FLSA STATUS: Non Exempt
Position Description
The Systems Technician is responsible for the installation, support and troubleshooting of Windows and Macintosh computer systems and peripherals across CCS. This position also works closely with and assists networking staff with projects and troubleshooting.
Position Accountabilities And Essential Functions
- Install, Support, and Troubleshoot Computing Hardware: Provide comprehensive support for Windows and macOS platforms, including desktops, laptops, and peripherals for staff and students.
- System Updates and Installations: Execute system updates, software installations, and hardware relocations as per organizational directives, both hands on and via management software.
- Help Desk Support: Provide operational support for the College’s technology help desk, including ticket resolution, user support, and escalation of complex issues.
- Inventory Management: Assist in maintaining accurate records of computer hardware and software inventory, ensuring compliance with asset management policies.
- Documentation: Assist in developing and maintain procedural and user documentation, ensuring clarity and accessibility for end-users.
- Additional Duties: Perform additional duties as assigned, including participation in IT projects and initiatives.
- Server Administration: Assist in the administration of Windows and Linux servers, including user account management, system monitoring, and backup operations.
- Network Maintenance: Assist in maintenance and administration of the College’s wired and wireless networks, including configuration, monitoring, and troubleshooting of network devices (e.g., routers, switches, access points).
- Associate degree and/or 1-2 years relevant experience, bachelor degree preferred.
- Working knowledge of Windows and Macintosh computers and operating software.
- Working knowledge of networking and network operating systems.
- Excellent organizational and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to work evenings and weekends when required.
- Experience with server administration a plus (Windows/Linux).
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to maintain a stationary position, use a computer and other office equipment, and communicate effectively in person, by phone, and virtually. Frequent interaction with others, including staff, faculty, students and third parties is required. The employee may occasionally be required to move files or other objects weighing up to 25 pounds, including from low and high places. The ability to move around within the office and between buildings on campus, attend off-site meetings and events, and travel between Ford Campus site to Taubman Center site are required. CCS will make reasonable accommodations that will allow individuals with disabilities to perform the essential functions.
About CCS
The College for Creative Studies (CCS) is a nonprofit, private college authorized by the Michigan Education Department to grant Bachelor’s and Master’s degrees. CCS, located in midtown Detroit, strives to provide students with the tools needed for successful careers in the dynamic and growing creative industries. CCS fosters students’ resolve to pursue excellence, act ethically, engage their responsibilities as citizens, and learn throughout their lives. With world-class faculty and unsurpassed facilities, students learn to be visual communicators who actively use art and design toward the betterment of society. The College is a major supplier of talent to numerous industries, such as transportation, film and animation, advertising and communications, consumer electronics, athletic apparel, and many more. Its graduates are exhibiting artists and teachers, design problem solvers and innovators, as well as creative leaders in business.
To apply
Applicants are encouraged to apply immediately. The search will close when a suitable candidate is hired. Interested candidates should submit the following in PDF format: Resume and a letter of application should be submitted to: [email protected]
CCS website: http://www.collegeforcreativestudies.edu/
The College for Creative Studies, a leading college of art and design, represents a community composed of individuals with many perspectives, personal experiences, values, identities and worldviews and we value the diversity this brings to our organization. CCS is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to age, race, color, national origin, religion, sex, sexual orientation, height, weight, gender identity, marital or veteran status, disability or any other legally protected status.
The College for Creative Studies subscribes to the principle of equal opportunity in its employment, admissions and educational practices and strives to provide an environment and workplace free from unlawful harassment or discrimination. Diversity, Equity and Inclusion are part of our Core Institutional Values and we encourage applications from all individuals.
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