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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Client Services Specialist

Salary undisclosed

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Linkedn
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How would you like to work for a Championship organization? We have the job for you! The Miami HEAT is seeking a Client Services Specialist! This role serves as the lead for handling Client Support, including but not limited to, managing support requests and client responses, providing subject matter expertise support on box office operations for all data-related products, providing expertise on basic data warehouse structure, and support requirement gathering and documentation.

Essential Duties And Responsibilities

ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.

  • Manage client support request tracking and resolution from initiation to completion; Actively monitor incoming support requests, proactively triaging support tickets and leading communication between internal and external stakeholders in accordance with outlined service level agreements
  • Lead the support ticket tracking technology (i.e., Zendesk) and ensure all tickets are properly submitted

in the operational platform (i.e., Microsoft Azure DevOps)

  • Serve as a subject matter expert for all areas of Ticketmaster systems to properly troubleshoot support issues and provide clients with best practices
  • Maintain an understanding of SQL concepts necessary to independently complete support tickets such as data mapping and validation as assigned
  • Assist with the mitigation of errors and inconsistencies in Power BI ticketing reports by reviewing and validating the data against source systems to complete support tickets
  • Create client-facing documentation such as project requirements, data dictionaries, user guides, and meeting summaries with action items
  • Organize all standardized documentation for each source system and training process to quickly provide documentation to clients
  • Provide recommendations to the business to enhance tools, standards, or methods for client support efficiency and effectiveness
  • Support client renewal efforts by being proactive with communication and representing the business positively and professionally
  • Document and share best practices or business process improvements
  • Participate in the game and event day data monitoring rotation, escalating any issues as necessary

Desired Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree, with concentration in Business, Communications, or Sports Management
  • Deep knowledge of live events operations
  • 2+ years’ experience working in customer/client support
  • 2+ years’ experience utilizing the Ticketmaster system
  • 2+ years’ experience working in sports or live events (preferred)
  • Ability and willingness to work non-traditional hours when needed

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
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